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Need help reading a dump file

Discussion in 'Windows XP' started by pc4me, Feb 6, 2011.

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  1. pc4me

    pc4me Thread Starter

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  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Install this.
    Run and click the analyse button.
    If you still then need help copy and paste the results.
    Not as an attachment pls the actual copy and paste from the Who crashed.
    http://www.resplendence.com/whocrashed
     
  3. pc4me

    pc4me Thread Starter

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    Thanks
    K it says:
    On Sun 06/02/2011 19:58:29 GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\Mini020611-02.dmp
    This was probably caused by the following module: kerneld.sys (kerneld+0xAD8)
    Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFFB862AAD8, 0xFFFFFFFFB244A948, 0x0)
    Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: kerneld.sys .
    Google query: kerneld.sys KERNEL_MODE_EXCEPTION_NOT_HANDLED_M


    Thing is that I just got the latest Everest version... i mean it suppose to work right?
     
  4. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Go start, right click My Computer, click properties, click the hardware tab, click the device manager button and on the view tab click to show hidden devices.
    Any warnings please against any entries.
     
  5. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Further to the above by EVEREST do you mean this and which ONE did YOU install
    http://www.lavalys.com/

    as if you DO mean this program and ONLY recently installed it then Everest is now discontinued and replaced by Finalwire products. The last Everest was 5.50 which is still available as a download on the link discontinued products.

    I have signed off now.
     
  6. pc4me

    pc4me Thread Starter

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    Nope all is clean no warnings at all
    and about the Everest its the free home edition, lates version downloaded
    from their official website.
     
  7. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    WHICH one please and is it from the link I sent and WHEN did you download it.
     
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