Need Help removing Shopping wizard...

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Marty05

Thread Starter
Joined
Jun 24, 2005
Messages
7
Hey my names marty, I need help removing Shopping wizard, Search Extender, and Home search assistant. Lately my AIM has been crashing, so i went to aim.com and they said it was probably because these programs were installed. I'm not much of a computer person :confused: so if you can help me please make it as specific as posible :) .

Thanks,
Marty
 
Joined
Sep 7, 2004
Messages
49,014
SpywareBlaster 3.4 http://majorgeeks.com/download2859.html
SpyBot V1.4 http://www.majorgeeks.com/download2471.html * NEW *
AdAware SE 1.06 http://www.majorgeeks.com/download506.html - * NEW *
MS AntiSpy - http://download.microsoft.com/downl...-fca2f2c6f0cc/MicrosoftAntiSpywareInstall.exe (XP and W2K only)

DL them (they are free), install them, check each for their
definition updates
and then run AdAware and Spybot, fixing anything
they say.

In SpywareBlaster - Always enable all protection after updates
In SpyBot - After an update run immunize

Do these and reboot before the next step.

Then get HiJack This V1.99.1 http://thespykiller.co.uk/files/hijackthis_sfx.exe - double click the DL file and click unzip letting it extract to its default folder C:\Program FIles\HiJackThis, run it from there, DO NOT fix anything, post the log here.
 

Marty05

Thread Starter
Joined
Jun 24, 2005
Messages
7
Logfile of HijackThis v1.99.1
Scan saved at 9:01:34 PM, on 6/24/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\VTTimer.exe
C:\Program Files\IC\Card Reader Driver v1.9e2\Disk_Monitor.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\appfr32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Martin\Desktop\hijackthis_sfx.exe
C:\Program Files\HijackThis\HijackThis.exe

R3 - Default URLSearchHook is missing
O2 - BHO: Class - {116B01C5-8BC7-251E-BB40-07D50B880E0C} - C:\WINDOWS\mfcbh32.dll
O2 - BHO: GDS module - {A084A565-B09B-4e4c-A497-7CC50AEAB2A7} - C:\WINDOWS\gds5.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Disk Monitor] C:\Program Files\IC\Card Reader Driver v1.9e2\Disk_Monitor.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Optimum Online] C:\Program Files\Optimum Online\Netsurf.exe -tray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"
O4 - HKLM\..\Run: [appfr32.exe] C:\WINDOWS\system32\appfr32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} (WildTangent Active Launcher) - http://install.wildtangent.com/ActiveLauncher/ActiveLauncher.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
 
Joined
Sep 7, 2004
Messages
49,014
Print this and boot to safe mode (Start tapping F8 at the first black screen after power up)
Fix these with HJT

R3 - Default URLSearchHook is missing

O2 - BHO: Class - {116B01C5-8BC7-251E-BB40-07D50B880E0C} - C:\WINDOWS\mfcbh32.dll

O2 - BHO: GDS module - {A084A565-B09B-4e4c-A497-7CC50AEAB2A7} - C:\WINDOWS\gds5.dll

O4 - HKLM\..\Run: [Optimum Online] C:\Program Files\Optimum Online\Netsurf.exe -tray

O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"

O4 - HKLM\..\Run: [appfr32.exe] C:\WINDOWS\system32\appfr32.exe

O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)

O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} (WildTangent Active Launcher) - http://install.wildtangent.com/Acti...iveLauncher.cab

View Hidden Files
Open Windows Explorer. Go to Tools, Folder Options and click on the View tab.
Make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files".
Uncheck hide extensions
Now click "Apply to all folders", Click "Apply" then "OK"

Delete these files

C:\WINDOWS\mfcbh32.dll
C:\WINDOWS\gds5.dll
C:\WINDOWS\system32\appfr32.exe

Delete these folders

C:\Program Files\WildTangent

START – RUN – type in %temp% OK - Edit – Select all – File – Delete
Delete everything in the C:\Windows\Temp folder or C:\WINNT\temp
Empty the recycle bin
Boot

Run ActiveScan online virus scan

http://www.pandasoftware.com/activescan/

When the scan is finished, anything that it cannot clean have it delete it. Make a note of the file location of anything that cannot be deleted so you can delete it yourself.
- Save the results from the scan!

Post a new HiJackThis log along with the results from ActiveScan


Please give feedback on what worked/didn’t work and the current status of your system
 

Marty05

Thread Starter
Joined
Jun 24, 2005
Messages
7
I Did everything you told me to do in post #5, altho I could not find
C:\WINDOWS\mfcbh32.dll
and
C:\WINDOWS\gds5.dll
___________________________________________________________________________

ActiveScan report:


Incident Status Location

Adware:Adware/SearchAid No disinfected Windows Registry
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Ab scissor.url
Adware:Adware/CWS.HomeSearchAsisstantNo disinfected Windows Registry
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Martin\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv428.jar-79a2800c-7e0929ea.zip[Dummy.class]
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Ab scissor.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Broadband comparison.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Credit counseling.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Credit report.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Crm software.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Debt credit card.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Escorts.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Fha.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Health insurance.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Help desk software.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Insurance home.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Loan for debt consolidation.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Loan for people with bad credit.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Marketing email.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Mortgage insurance.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Mortgage life insurance.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Nevada corporations.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Online Betting Site.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Online gambling casino.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Online instant loan.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Order phentermine.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Payroll advance.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Personal loans online.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Personal loans with bad credit.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Prescription Drugs Rx Online.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Refinancing my mortgage.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Tahoe vacation rental.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Unsecured bad credit loans.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\Videos.url
Spyware:Spyware/Petro-Line No disinfected C:\Documents and Settings\Martin\Favorites\Sites about\What is hydrocodone.url
Adware:Adware/CWS.Aboutblank No disinfected C:\Program Files\HijackThis\backups\backup-20050625-085512-175.dll
Adware:Adware/Startpage.VQ No disinfected C:\WINDOWS\lqjcq.dll
_______________________________________________________________________

HJT LOG:

Logfile of HijackThis v1.99.1
Scan saved at 9:57:27 AM, on 6/25/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\VTTimer.exe
C:\Program Files\IC\Card Reader Driver v1.9e2\Disk_Monitor.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Disk Monitor] C:\Program Files\IC\Card Reader Driver v1.9e2\Disk_Monitor.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [appfr32.exe] C:\WINDOWS\system32\appfr32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
 
Joined
Sep 7, 2004
Messages
49,014
We still have this

O4 - HKLM\..\Run: [appfr32.exe] C:\WINDOWS\system32\appfr32.exe

Fix it in normal mode - mark it - close IE - click fix

KillBox DL http://www.downloads.subratam.org/KillBox.zip

Double-click on Killbox.exe to run it. In the "Paste Full Path of File to Delete" box, copy and paste the following:
C:\WINDOWS\system32\appfr32.exe
Now put a tick by Delete on reboot.
Click on the button with the red circle with the X. It will ask for confirmation. Click yes twice
 

Marty05

Thread Starter
Joined
Jun 24, 2005
Messages
7
Okay I did that but I still have Shopping Wizard, Search extender, and Home Search assistant in my add/remove programs list. Does that mean there still on my computer?
 
Joined
Sep 7, 2004
Messages
49,014
Try removing those in add remove - with the tools in #3 and the fixes all should be gone

If no luck you can try this later as there appear to be problems with the link

EasyCleaner http://personal.inet.fi/business/toniarts/ecleane.htm

It has an add/remove cleanup

Use the clear files and Unnecessary files buttons - I do not recommend
using the Duplicates files button as many dupes are there on purpose.
 

Marty05

Thread Starter
Joined
Jun 24, 2005
Messages
7
Okay thanks for all the help...and guiding me through everything..it really helped.

Your friend,
Marty
 

Marty05

Thread Starter
Joined
Jun 24, 2005
Messages
7
I do that but it sends me to some website. It says i have to download something to remove it but i have before and it just comes back.
 
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