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Need help removing Vx2.Narrator

Discussion in 'Virus & Other Malware Removal' started by jayncc1701, Feb 17, 2005.

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  1. jayncc1701

    jayncc1701 Thread Starter

    Joined:
    Jan 16, 2005
    Messages:
    63
    I thought I had got rid of it, but it came back somehow. Now when I delete it with Microsoft anti-spyware, it comes back when I restart. I have tried every spyware remover I know and nothing it helping. Please help!!

    Logfile of HijackThis v1.99.0
    Scan saved at 12:32:47 AM, on 2/17/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\huiphf.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\MSN\MSNCoreFiles\msn.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\hjt\HijackThis.exe

    O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1601.0\en-us\msntb.dll
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - Global Startup: strings.exe
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {EF0DBA6F-43CE-4B26-9808-2AB38FA0DB29} (MSN Money Ticker) - http://fdl.msn.com/public/investor/v13/ticker.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
     
  2. crushbone

    crushbone

    Joined:
    Aug 5, 2004
    Messages:
    1,137
    Hello jayncc1701! :D

    Turn off System Restore by right-clicking on My Computer and choosing "Properties". Click on the "System Restore" tab and put a tick next to "Turn System Restore off". Click "OK".

    Go to My Computer and click on "Tools" then "Folder Options. Click on the "View" tab and make sure that "Show hidden files and folders" is enabled. Click "OK".

    Open Task Manager (ctrl+alt+delete) and choose the "Processes" tab.
    Find and "End Process" the following processes:
    huiphf.exe
    msn.exe


    Find and delete the following files:
    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\huiphf.exe
    C:\Program Files\MSN\MSNCoreFiles\msn.exe

    Run HijackThis and fix the following entry:

    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u

    Restart your computer and post a fresh HijackThis log back on this thread.
     
  3. jayncc1701

    jayncc1701 Thread Starter

    Joined:
    Jan 16, 2005
    Messages:
    63
    Logfile of HijackThis v1.99.0
    Scan saved at 7:35:11 AM, on 2/17/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\wigowq.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\MSN\MSNCoreFiles\msn.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\hjt\HijackThis.exe

    O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1601.0\en-us\msntb.dll
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - Global Startup: strings.exe
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {EF0DBA6F-43CE-4B26-9808-2AB38FA0DB29} (MSN Money Ticker) - http://fdl.msn.com/public/investor/v13/ticker.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
     
  4. jayncc1701

    jayncc1701 Thread Starter

    Joined:
    Jan 16, 2005
    Messages:
    63
  5. crushbone

    crushbone

    Joined:
    Aug 5, 2004
    Messages:
    1,137
    Restart your computer in Safe Mode.

    How to start your computer in Safe Mode:
    http://service1.symantec.com/SUPPOR...2001052409420406?OpenDocument&src=sec_doc_nam

    Open Task Manager (ctrl+alt+delete) and choose the "Processes" tab.
    Find and "End Process" the following processes:
    wigowq.exe
    msn.exe


    Find and delete the following files:
    C:\WINDOWS\system32\wigowq.exe
    C:\Program Files\MSN\MSNCoreFiles\msn.exe

    Restart your computer and post a fresh HijackThis log back on this thread.
     
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