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Need help removing W32/Netsky.b.eml!zip

Discussion in 'Virus & Other Malware Removal' started by Tempokeeper, Sep 15, 2004.

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  1. Tempokeeper

    Tempokeeper Thread Starter

    Joined:
    Jun 6, 2004
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    When I open my email it keeps telling me that Mcafee has remved this virus. How do I completely remove it?

    Thanks, David
     
  2. Chicon

    Chicon

    Joined:
    Jul 29, 2004
    Messages:
    6,650
    Hi Tempokeeper,

    Each time a virus is caught by McAfee in a e-mail (the attachment infected file is deleted by default if I remember), the content of the message is upgraded with a warning of McAfee which tells you the message has been infected by whatever virus and what action has been token.
    Have a look to the sender of the infected message : maybe the computer of one of your friends is infected and your friend doesn't know it.
     
  3. Chicon

    Chicon

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    Also, you have no virus to remove because McAfee has done its job.
     
  4. Tempokeeper

    Tempokeeper Thread Starter

    Joined:
    Jun 6, 2004
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    How do I find who the infected user is?
     
  5. Chicon

    Chicon

    Joined:
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    Messages:
    6,650
    If I remember, the message is "stamped" by McAfee but I am not sure. I have McAfee on my office computer but I get my e-mails from a Imap server which is itself virus protected with McAfee. So, when an infected message is sent to me, it arrives completely clean in my mail box with a label on it.
    So, maybe you must check the policy configured in McAfee and see what it does exactly with the message when this one contains an infected attachment.
     
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