1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Need help to fix my notebook

Discussion in 'Windows 7' started by koya, Mar 9, 2012.

Thread Status:
Not open for further replies.
Advertisement
  1. koya

    koya Thread Starter

    Joined:
    Mar 8, 2012
    Messages:
    3
    Hi there, My note book won't load untill i press any key. i want to fix this problem but don't know how. can any one help me.
     
  2. Mark1956

    Mark1956 Malware Specialist

    Joined:
    May 7, 2011
    Messages:
    14,142
    Please edit your Computer specifications to provide the make and model of the PC, not a description of the problem.

    What you have put in the Computer specifications is a different description of the problem to what you have described above. It states you have to hit F2, above you say you have to hit any key.

    Please describe exactly what you see on screen from the moment you switch on and include all the text in the error message so we know exactly what we are dealing with.
     
  3. koya

    koya Thread Starter

    Joined:
    Mar 8, 2012
    Messages:
    3
    Hi there, my note book is AXIOO. Series is PICO. Model is PJM. Operating System Is Windows 7. Few months ago my note book keyboard stop working .if i use on screen key board only then key board work. After that i try to install a fresh copy of windows but i can't because F2 key not responding to go to bios. Then suddenly all keys start working but now i'm haveing a different problem and that is After i turn on my note book the well come screen come and that is AXIOO and note book stop loading windows untill i prass any key from keyboard. After i press a key then windows start. please help me to fix this problem.
    Thanks.
    Koya.
     
  4. richhelen

    richhelen

    Joined:
    Feb 29, 2012
    Messages:
    6
    [​IMG]Thank you very much Mark!
     
  5. Mark1956

    Mark1956 Malware Specialist

    Joined:
    May 7, 2011
    Messages:
    14,142
    Are you actually seeing a message that says: "Press any key to continue" ?

    Can you get to the Advanced Boot Options Menu by tapping the F8 key from the moment you switch on. If so then do that and select "Last Known Good Configuration" and see if that helps.

    If there is no improvement follow this and post the log.

    • Click on Start > type cmd in the search box. A box will open with CMD at the top, right click on it and select Run as Administrator. Another box will open, at the prompt, type chkdsk /r and press enter. (Note the gap between the k and the /) NOTE To run on an external drive use chkdsk C: /r replace the C: with the appropriate drive letter.
    • You will then see the following message:
    • chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)
    • Type Y for yes, and press enter. Then reboot the computer into normal mode.
    • chkdsk will start when Windows begins loading again. Let all 5 phases run and don't use or turn off the computer. (The chkdsk process may take an hour or more to finish, if it appears to freeze this is normal so do not interrupt it.)
    • chkdsk finds any corrupted files and fixes them. Read the results of each phase as it finishes. During the final phase, it will notify you if it finds any corrupted files. It will also report on finding any bad sectors on the hard drive, these will be blocked from further use and the data on them moved.
    • When the Disk Check is done, it will finish loading Windows.
    Then follow this guide to find the chkdsk log.
    Windows 7 Disk Check log
    Once the log is in view then click on Copy in the right hand pane and select "Copy details as text".
    You can then right click on the message box on this forum and select Paste and the log will appear, add any further information asked for and then click on Submit/Post Quick Reply and your done.
     
  6. koya

    koya Thread Starter

    Joined:
    Mar 8, 2012
    Messages:
    3
    Hi Mark, Thanks a lot for your advice but i'm sorry to say it's not working for me. 1st of all i did't find advance boot option .All i see is
    Boot priority order:
    1 : Usb cd rom
    2: Sata HDD :
    3: Usb Key :
    4: Usb HDD :
    5: PCI BEV:
    6:
    7:
    8:
    Excluded from boot order :
    Usb Fdc:

    Then you told me to type cmd in search box. i did but i did't get that box like you say . I get
    [​IMG]like this. then i try type chkdsk /r. but nothing. Now you ask me that i actually seeing a message that says: "Press any key to continue" ? No . I did't see that but if i don't press any key my note book freeze. all i see is that wel come screen AXIOO. I wait till 1 houre but still the same screen. but the moment i press any key from key board my note book start load windows. i wish you can help me to fix this problem
    Thanks.
    Koya

     
  7. Mark1956

    Mark1956 Malware Specialist

    Joined:
    May 7, 2011
    Messages:
    14,142
    I am wondering if there is a problem with the keyboard, the F8 key should work on any PC and take you to the Advanced Boot Menu where you can select Safe Mode and various other options.

    Do all the keys work normally when it finally boots?

    Do you have a Windows 7 install disc or a Repair disc? (Not to be confused with the manufacturer's Recovery Discs)
     
  8. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1044467

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice