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Need help troubleshooting NIC/ net connection

Discussion in 'Networking' started by funkenbooty, Sep 9, 2003.

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  1. funkenbooty

    funkenbooty Thread Starter

    Joined:
    Jul 15, 2003
    Messages:
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    I am trying to help a friend troubleshoot their college dorm room net connection.
    The campus Tech support says he has all the correct settings.
    Using Netgear FA311, and Win98SE

    Found this in the boot log:
    [0005733A] Loading PNP drivers of TCP/IP (NETWORK\MSTCP\0002)

    [0005733A] ASD: failing Starting a device, d=NETWORK\MSTCP\0002, rc=00000001[0005733A]

    [0005733A] Loaded PNP drivers of TCP/IP (NETWORK\MSTCP\0002)

    I am curious about the "failing starting a device line", is that part of the problem?
    ----------------------------------------------------------
    Here are the results from ipconfig /all

    Windows 98 IP Configuration

    Host Name . . . . . . . . . : FREDDIE

    DNS Servers . . . . . . . . : 140.160.242.13

    205.175.105.42

    Node Type . . . . . . . . . : Broadcast

    NetBIOS Scope ID. . . . . . :

    IP Routing Enabled. . . . . : No

    WINS Proxy Enabled. . . . . : No

    NetBIOS Resolution Uses DNS : No



    0 Ethernet adapter :



    Description . . . . . . . . : PPP Adapter.

    Physical Address. . . . . . : 44-45-53-54-00-00

    DHCP Enabled. . . . . . . . : Yes

    IP Address. . . . . . . . . : 66.165.19.175

    Subnet Mask . . . . . . . . : 255.0.0.0

    Default Gateway . . . . . . : 66.165.19.175

    DHCP Server . . . . . . . . : 255.255.255.255

    Primary WINS Server . . . . :

    Secondary WINS Server . . . :

    Lease Obtained. . . . . . . : 01 01 80 12:00:00 AM

    Lease Expires . . . . . . . : 01 01 80 12:00:00 AM



    1 Ethernet adapter :



    Description . . . . . . . . : NETGEAR FA311/312 PCI Adapter

    Physical Address. . . . . . : 00-02-E3-17-5C-17

    DHCP Enabled. . . . . . . . : Yes

    IP Address. . . . . . . . . : 169.254.27.236

    Subnet Mask . . . . . . . . : 255.255.0.0

    Default Gateway . . . . . . :

    DHCP Server . . . . . . . . : 255.255.255.255

    Primary WINS Server . . . . :

    Secondary WINS Server . . . :

    Lease Obtained. . . . . . . : 09 09 03 10:51:01 AM

    Lease Expires . . . . . . . :

    ----------------------------------------------------------

    Wondering about this also:

    Lease Obtained. . . . . . . : 01 01 80 12:00:00 AM

    Lease Expires . . . . . . . : 01 01 80 12:00:00 AM

    And isn't 169.254.27.236 a bogus IP?

    Only thing that gets good ping is 127.0.0.1
    DHCP server couldn't be found.
     
  2. stod73

    stod73

    Joined:
    Aug 13, 2003
    Messages:
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    Have you tried an "ipconfig /release_all" and "ipconfig /renew_all" while connected to the network?
     
  3. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Which interface is connected to the college link? If it's the one that has the 169.x.x.x IP address, it's not finding a DHCP server, that's the default address when that happens. I'd check cabling, or move it to another room where the computer works and see if it connects there.

    BTW, what is the other connection?
     
  4. funkenbooty

    funkenbooty Thread Starter

    Joined:
    Jul 15, 2003
    Messages:
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    Allegedly the Netgear is the connected one

    He did the "ipconfig /release_all" and "ipconfig /renew_all" while connected to the network.


    So I can't figure out how the PPP is getting renewed.
    Should say 0.0.0.0 if it's not connected, right?


    BTW, what is the other connection? Not sure I'm investigating that now.
     
  5. JohnWill

    JohnWill Retired Moderator

    Joined:
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    Messages:
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    Actually, the 169.254.x.x is the default IP for when the system can't find a DHCP server. If your IP is 0.0.0.0, you have a NIC or TCP/IP stack problem which needs to be corrected.

    BTW, I looked again, and the other connection appears to be his dial-up specification.
     
  6. stod73

    stod73

    Joined:
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    Messages:
    832
    Perhaps you need to define a WINS address in the Network Neighborhood. Did the Sys. Admin. offer you any addresses for this?
     
  7. funkenbooty

    funkenbooty Thread Starter

    Joined:
    Jul 15, 2003
    Messages:
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    All those setting are set right according to Sys. Admin.
     
  8. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    I doubt they'd have a WINS server, I think there's a physical connection issue here, that's what the 169.x.x.x IP is telling me.
     
  9. gold-digger

    gold-digger

    Joined:
    Sep 12, 2003
    Messages:
    1
    i would say: right click on networkneighbothoodicon on your desktop select properties - in the config register select "TCP/IP(released)->NETGEAR FA311 Fast Ethernet PCI Adapter" click on properties, select the Gateway register - at new gateway type in 66.165.19.175 click the add button - restart your pc - try to connect to the internet.
    If that doesn´t work ->
    maybe you have to use the internet connection wizzard:
    right click on your IExplorer icon on your desktop select properties- in the connection register click on setup - activate the manual internetconnection installation over LAN checkbox- click next- activate the Internetaccess over LAN checkbox-click next- select automatic search for proxy-click next-select no for creating an email account-click next-select instantaneous internet connection-click finish ... the browser should open and search and find the proxy and you should be connected to the internet...

    here at my pc I have a german version of WIN98SE becouse i am from austria - so maybe some buttons in you WIN98SE version are called a little different, than i described them ... try it :) should work
     
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