Need help troubleshooting NIC/ net connection

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funkenbooty

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I am trying to help a friend troubleshoot their college dorm room net connection.
The campus Tech support says he has all the correct settings.
Using Netgear FA311, and Win98SE

Found this in the boot log:
[0005733A] Loading PNP drivers of TCP/IP (NETWORK\MSTCP\0002)

[0005733A] ASD: failing Starting a device, d=NETWORK\MSTCP\0002, rc=00000001[0005733A]

[0005733A] Loaded PNP drivers of TCP/IP (NETWORK\MSTCP\0002)

I am curious about the "failing starting a device line", is that part of the problem?
----------------------------------------------------------
Here are the results from ipconfig /all

Windows 98 IP Configuration

Host Name . . . . . . . . . : FREDDIE

DNS Servers . . . . . . . . : 140.160.242.13

205.175.105.42

Node Type . . . . . . . . . : Broadcast

NetBIOS Scope ID. . . . . . :

IP Routing Enabled. . . . . : No

WINS Proxy Enabled. . . . . : No

NetBIOS Resolution Uses DNS : No



0 Ethernet adapter :



Description . . . . . . . . : PPP Adapter.

Physical Address. . . . . . : 44-45-53-54-00-00

DHCP Enabled. . . . . . . . : Yes

IP Address. . . . . . . . . : 66.165.19.175

Subnet Mask . . . . . . . . : 255.0.0.0

Default Gateway . . . . . . : 66.165.19.175

DHCP Server . . . . . . . . : 255.255.255.255

Primary WINS Server . . . . :

Secondary WINS Server . . . :

Lease Obtained. . . . . . . : 01 01 80 12:00:00 AM

Lease Expires . . . . . . . : 01 01 80 12:00:00 AM



1 Ethernet adapter :



Description . . . . . . . . : NETGEAR FA311/312 PCI Adapter

Physical Address. . . . . . : 00-02-E3-17-5C-17

DHCP Enabled. . . . . . . . : Yes

IP Address. . . . . . . . . : 169.254.27.236

Subnet Mask . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . :

DHCP Server . . . . . . . . : 255.255.255.255

Primary WINS Server . . . . :

Secondary WINS Server . . . :

Lease Obtained. . . . . . . : 09 09 03 10:51:01 AM

Lease Expires . . . . . . . :

----------------------------------------------------------

Wondering about this also:

Lease Obtained. . . . . . . : 01 01 80 12:00:00 AM

Lease Expires . . . . . . . : 01 01 80 12:00:00 AM

And isn't 169.254.27.236 a bogus IP?

Only thing that gets good ping is 127.0.0.1
DHCP server couldn't be found.
 
Joined
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Messages
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Have you tried an "ipconfig /release_all" and "ipconfig /renew_all" while connected to the network?
 

JohnWill

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106,418
Which interface is connected to the college link? If it's the one that has the 169.x.x.x IP address, it's not finding a DHCP server, that's the default address when that happens. I'd check cabling, or move it to another room where the computer works and see if it connects there.

BTW, what is the other connection?
 

funkenbooty

Thread Starter
Joined
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Messages
235
Originally posted by johnwill:
Which interface is connected to the college link? If it's the one that has the 169.x.x.x IP address, it's not finding a DHCP server, that's the default address when that happens. I'd check cabling, or move it to another room where the computer works and see if it connects there.

BTW, what is the other connection?
Allegedly the Netgear is the connected one

He did the "ipconfig /release_all" and "ipconfig /renew_all" while connected to the network.


So I can't figure out how the PPP is getting renewed.
Should say 0.0.0.0 if it's not connected, right?


BTW, what is the other connection? Not sure I'm investigating that now.
 

JohnWill

Retired Moderator
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Messages
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Actually, the 169.254.x.x is the default IP for when the system can't find a DHCP server. If your IP is 0.0.0.0, you have a NIC or TCP/IP stack problem which needs to be corrected.

BTW, I looked again, and the other connection appears to be his dial-up specification.
 
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Messages
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Perhaps you need to define a WINS address in the Network Neighborhood. Did the Sys. Admin. offer you any addresses for this?
 

funkenbooty

Thread Starter
Joined
Jul 15, 2003
Messages
235
Originally posted by stod73:
Perhaps you need to define a WINS address in the Network Neighborhood. Did the Sys. Admin. offer you any addresses for this?
All those setting are set right according to Sys. Admin.
 

JohnWill

Retired Moderator
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Messages
106,418
I doubt they'd have a WINS server, I think there's a physical connection issue here, that's what the 169.x.x.x IP is telling me.
 
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Sep 12, 2003
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i would say: right click on networkneighbothoodicon on your desktop select properties - in the config register select "TCP/IP(released)->NETGEAR FA311 Fast Ethernet PCI Adapter" click on properties, select the Gateway register - at new gateway type in 66.165.19.175 click the add button - restart your pc - try to connect to the internet.
If that doesn´t work ->
maybe you have to use the internet connection wizzard:
right click on your IExplorer icon on your desktop select properties- in the connection register click on setup - activate the manual internetconnection installation over LAN checkbox- click next- activate the Internetaccess over LAN checkbox-click next- select automatic search for proxy-click next-select no for creating an email account-click next-select instantaneous internet connection-click finish ... the browser should open and search and find the proxy and you should be connected to the internet...

here at my pc I have a german version of WIN98SE becouse i am from austria - so maybe some buttons in you WIN98SE version are called a little different, than i described them ... try it :) should work
 
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