this is the hijackthis log :
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 06:51:03, on 3/26/2017
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.17344)
FIREFOX: 52.0.1 (x86 en-US)
Boot mode: Safe mode with network support
Running processes:
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera_crashreporter.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera.exe
C:\Windows\system32\cmd.exe
C:\Windows\system32\conhost.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera.exe
C:\Program Files\Siber Systems\AI RoboForm\Chrome\rf-chrome-nm-host.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera.exe
C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
C:\Users\Personal\Downloads\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~1\Office12\GR469A~1.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.8.0_91\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre1.8.0_91\bin\jp2ssv.dll
O3 - Toolbar: &RoboForm Toolbar - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM\..\Run: [BlueStacks Agent] C:\Program Files\BlueStacks\HD-Agent.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\Personal\AppData\Local\Akamai\netsession_win.exe"
O4 - HKCU\..\Run: [AliMessageTool4954934730e7fc7f3779187539361dc0] C:\Program Files\TradeManager\AliMessageTool.exe
O4 - HKCU\..\Run: [MiPhoneManager] "C:\Users\Personal\AppData\Local\MiPhoneManager\main\MiPhoneHelper.exe"
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [xcGK5dkzt] C:\ProgramData\Microsoft\Windows\Start Menu\Programs\start.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User '?')
O4 - HKUS\S-1-5-19-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User '?')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User '?')
O4 - HKUS\S-1-5-20-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User '?')
O4 - HKUS\S-1-5-21-3271647338-225526161-4109949-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot (User '?')
O4 - HKUS\S-1-5-21-3271647338-225526161-4109949-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\..\RunOnce: [Adobe Speed Launcher] 1425070862 (User '?')
O4 - S-1-5-21-3271647338-225526161-4109949-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 Startup: 79697.exe (User '?')
O4 - S-1-5-21-3271647338-225526161-4109949-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 Startup: Facebook Gameroom.lnk = Personal\AppData\Local\Facebook\Games\FacebookGameroom.exe (User '?')
O4 - S-1-5-21-3271647338-225526161-4109949-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User '?')
O4 - S-1-5-21-3271647338-225526161-4109949-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 Startup: Readme before deleting.txt (User '?')
O4 - S-1-5-21-3271647338-225526161-4109949-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 Startup: uxBZ4qwQ8I.eu.url (User '?')
O4 - Startup: 79697.exe
O4 - Startup: Facebook Gameroom.lnk = Personal\AppData\Local\Facebook\Games\FacebookGameroom.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: Readme before deleting.txt
O4 - Startup: uxBZ4qwQ8I.eu.url
O4 - Global Startup: TP-LINK Wireless Configuration Utility.lnk = C:\Program Files\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe
O8 - Extra context menu item: Customize Menu - file://C:/Program Files/Siber Systems/AI RoboForm/RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:/Program Files/Siber Systems/AI RoboForm/RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms - file://C:/Program Files/Siber Systems/AI RoboForm/RoboFormComSavePass.html
O8 - Extra context menu item: Show RoboForm Toolbar - file://C:/Program Files/Siber Systems/AI RoboForm/RoboFormComShowToolbar.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Show Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Show RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: http://*.alipay.com
O15 - Trusted Zone: http://*.alisoft.com
O15 - Trusted Zone: http://*.taobao.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{D39E548E-7EC0-4FF6-B9CB-C25573CAC76C}: NameServer = 216.146.35.35,216.146.35.36
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~1\Office12\GRA32A~1.DLL
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
O23 - Service: AndServMgr - Unknown owner - C:\Program Files\AMI\DuOS\AndServMgr.exe (file missing)
O23 - Service: Avira Mail Protection (AntiVirMailService) - Unknown owner - C:\Program Files\Avira\AntiVir Desktop\avmailc7.exe (file missing)
O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Unknown owner - C:\Program Files\Avira\AntiVir Desktop\sched.exe (file missing)
O23 - Service: Avira Real-Time Protection (AntiVirService) - Unknown owner - C:\Program Files\Avira\AntiVir Desktop\avguard.exe (file missing)
O23 - Service: Avira Web Protection (AntiVirWebService) - Unknown owner - C:\Program Files\Avira\AntiVir Desktop\avwebg7.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Hotspot Shield Service (hshld) - AnchorFree Inc. - C:\Program Files\Hotspot Shield\bin\cmw_srv.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: Skype Updater (SkypeUpdate) - Unknown owner - C:\Program Files\Skype\Updater\Updater.exe (file missing)
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: TBSecSvc - Alibaba (China) Co., LTD. All rights reserved. - C:\Program Files\TaobaoProtect\TBSecSvc.exe
O23 - Service: TeamViewer 12 (TeamViewer) - TeamViewer GmbH - C:\Program Files\TeamViewer\TeamViewer_Service.exe
O23 - Service: Wondershare Driver Install Service (WsDrvInst) - Unknown owner - C:\Program Files\Wondershare\MobileTrans\DriverInstall.exe (file missing)
--
End of file - 11674 bytes
Please anyone help solving my problem ...
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 06:51:03, on 3/26/2017
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.17344)
FIREFOX: 52.0.1 (x86 en-US)
Boot mode: Safe mode with network support
Running processes:
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera_crashreporter.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera.exe
C:\Windows\system32\cmd.exe
C:\Windows\system32\conhost.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera.exe
C:\Program Files\Siber Systems\AI RoboForm\Chrome\rf-chrome-nm-host.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera.exe
C:\Users\Personal\AppData\Local\Programs\Opera\43.0.2442.1144\opera.exe
C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
C:\Users\Personal\Downloads\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~1\Office12\GR469A~1.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.8.0_91\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre1.8.0_91\bin\jp2ssv.dll
O3 - Toolbar: &RoboForm Toolbar - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM\..\Run: [BlueStacks Agent] C:\Program Files\BlueStacks\HD-Agent.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\Personal\AppData\Local\Akamai\netsession_win.exe"
O4 - HKCU\..\Run: [AliMessageTool4954934730e7fc7f3779187539361dc0] C:\Program Files\TradeManager\AliMessageTool.exe
O4 - HKCU\..\Run: [MiPhoneManager] "C:\Users\Personal\AppData\Local\MiPhoneManager\main\MiPhoneHelper.exe"
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [xcGK5dkzt] C:\ProgramData\Microsoft\Windows\Start Menu\Programs\start.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User '?')
O4 - HKUS\S-1-5-19-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User '?')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User '?')
O4 - HKUS\S-1-5-20-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User '?')
O4 - HKUS\S-1-5-21-3271647338-225526161-4109949-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot (User '?')
O4 - HKUS\S-1-5-21-3271647338-225526161-4109949-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\..\RunOnce: [Adobe Speed Launcher] 1425070862 (User '?')
O4 - S-1-5-21-3271647338-225526161-4109949-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 Startup: 79697.exe (User '?')
O4 - S-1-5-21-3271647338-225526161-4109949-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 Startup: Facebook Gameroom.lnk = Personal\AppData\Local\Facebook\Games\FacebookGameroom.exe (User '?')
O4 - S-1-5-21-3271647338-225526161-4109949-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User '?')
O4 - S-1-5-21-3271647338-225526161-4109949-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 Startup: Readme before deleting.txt (User '?')
O4 - S-1-5-21-3271647338-225526161-4109949-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 Startup: uxBZ4qwQ8I.eu.url (User '?')
O4 - Startup: 79697.exe
O4 - Startup: Facebook Gameroom.lnk = Personal\AppData\Local\Facebook\Games\FacebookGameroom.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: Readme before deleting.txt
O4 - Startup: uxBZ4qwQ8I.eu.url
O4 - Global Startup: TP-LINK Wireless Configuration Utility.lnk = C:\Program Files\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe
O8 - Extra context menu item: Customize Menu - file://C:/Program Files/Siber Systems/AI RoboForm/RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:/Program Files/Siber Systems/AI RoboForm/RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms - file://C:/Program Files/Siber Systems/AI RoboForm/RoboFormComSavePass.html
O8 - Extra context menu item: Show RoboForm Toolbar - file://C:/Program Files/Siber Systems/AI RoboForm/RoboFormComShowToolbar.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Show Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Show RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: http://*.alipay.com
O15 - Trusted Zone: http://*.alisoft.com
O15 - Trusted Zone: http://*.taobao.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{D39E548E-7EC0-4FF6-B9CB-C25573CAC76C}: NameServer = 216.146.35.35,216.146.35.36
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~1\Office12\GRA32A~1.DLL
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
O23 - Service: AndServMgr - Unknown owner - C:\Program Files\AMI\DuOS\AndServMgr.exe (file missing)
O23 - Service: Avira Mail Protection (AntiVirMailService) - Unknown owner - C:\Program Files\Avira\AntiVir Desktop\avmailc7.exe (file missing)
O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Unknown owner - C:\Program Files\Avira\AntiVir Desktop\sched.exe (file missing)
O23 - Service: Avira Real-Time Protection (AntiVirService) - Unknown owner - C:\Program Files\Avira\AntiVir Desktop\avguard.exe (file missing)
O23 - Service: Avira Web Protection (AntiVirWebService) - Unknown owner - C:\Program Files\Avira\AntiVir Desktop\avwebg7.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Hotspot Shield Service (hshld) - AnchorFree Inc. - C:\Program Files\Hotspot Shield\bin\cmw_srv.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: Skype Updater (SkypeUpdate) - Unknown owner - C:\Program Files\Skype\Updater\Updater.exe (file missing)
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: TBSecSvc - Alibaba (China) Co., LTD. All rights reserved. - C:\Program Files\TaobaoProtect\TBSecSvc.exe
O23 - Service: TeamViewer 12 (TeamViewer) - TeamViewer GmbH - C:\Program Files\TeamViewer\TeamViewer_Service.exe
O23 - Service: Wondershare Driver Install Service (WsDrvInst) - Unknown owner - C:\Program Files\Wondershare\MobileTrans\DriverInstall.exe (file missing)
--
End of file - 11674 bytes
Please anyone help solving my problem ...