Need help with a really messed up computer

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skyeeX

Thread Starter
Joined
Jul 17, 2005
Messages
4
Ok.. well i got this computer like 1 year now, and i have gotten about 8 trojans,worms, viruses that I forgot the name off, and the guy is still trying to get in! i have norton systemworks 2005, and the norton firewall. I have had to reformat my computer so many times, and im just getting tired of it. This time I got this virus "Bloodhound.W32" and was wondering how to remove it, and also would like to know how to make him stop.
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Hi and welcome. You'll probably need to provide more info...for one, what operating system and have you always done Windows updates?

No P2P software running?
 

skyeeX

Thread Starter
Joined
Jul 17, 2005
Messages
4
uhmm no hav not done ANY file sharing after like the second time it got messed up. Operating system..what do you mean? its not any brand name its custom, windows XP Professional, it has an AMD athlon(tm),512 ram, 2.1 GHz, Ati Prophet 9800 series, and just got a new motherboard.. Sanyo i think it is, this dragon one..iono my bro said it was good. Yes i do do all the windows updates, live updates on norton too. well is says can not acces this file C:\WINDOWS\system32\wininet.dll, C:\WINDOWS\system32\wininet.DLL. and it keeps popping up. Also... i think my brother tried to fix it and download AntivirusGold and it says thats infected! and.. on my desktop its black and says WARNING! YOUR IN DANGER! ALL YOU DO WITH COMPUTER IS STORED FOREVER IN YOUR HARDDISK, WHEN YOU VISIT SITES SEN EMAILS...it just goes on and on. i already erased AntivirusGold and its still there = /
 

skyeeX

Thread Starter
Joined
Jul 17, 2005
Messages
4
oo oops forgot

Logfile of HijackThis v1.99.1
Scan saved at 3:11:57 AM, on 7/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\msole32.exe
C:\WINDOWS\system32\shnlog.exe
C:\WINDOWS\popuper.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\ImageIt\ItRun.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\WINDOWS\system32\intel32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\hookdump.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\intmonp.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\WINDOWS\system32\intmon.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Wasay\ProMagic\wspmsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\explorer.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.oneclicksearches.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://rd.yahoo.com/customize/sbcydsl/defaults/*http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/sbcydsl/defaults/su/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcydsl/defaults/sp/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rd.yahoo.com/customize/sbcydsl/defaults/*http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.oneclicksearches.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.oneclicksearches.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.luckymonsters.com/bye.htm
F2 - REG:system.ini: Shell=Explorer.exe, msmsgs.exe
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\system32\hpB277.tmp
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll (file missing)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5,0,8,0.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [WinIt] C:\Program Files\ImageIt\ItRun.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\system32\msmsgs.exe
O4 - HKLM\..\Run: [intel32.exe] C:\WINDOWS\system32\intel32.exe
O4 - HKLM\..\Run: [PSGuard spyware remover] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [Steam] "c:\games\steam\steam.exe" -silent
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\launchpd.exe"
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [Intel system tool] C:\WINDOWS\system32\hookdump.exe
O4 - Global Startup: Pro Magic Plus.lnk = C:\WASAY\PROMAGIC\PlusStart.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: WASAY - {7CC7BC40-F3C1-11d5-92DC-0050BADF3970} - www.wasay.com (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{92A9B041-5527-42DB-A662-5AC9CEC89260}: NameServer = 68.94.156.1 206.13.30.12
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WasayPMsv - WASAY Software Technology - C:\Wasay\ProMagic\wspmsv.exe

oo and i also get popups up the a$$
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
Download smitRem.zip and save the file to your desktop.
Right click on the file and extract it to it's own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Next, please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.

Now scan with HJT and place a checkmark next to each of the following items:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.oneclicksearches.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://rd.yahoo.com/customize/sbcyd...hoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/sbcyd...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcyd.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcyd...//www.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.oneclicksearches.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.oneclicksearches.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.luckymonsters.com/bye.htm
F2 - REG:system.ini: Shell=Explorer.exe, msmsgs.exe
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\system32\hpB277.tmp


O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\system32\msmsgs.exe
O4 - HKLM\..\Run: [intel32.exe] C:\WINDOWS\system32\intel32.exe
O4 - HKLM\..\Run: [PSGuard spyware remover] C:\Program Files\PSGuard\PSGuard.exe

O4 - HKCU\..\Run: [Intel system tool] C:\WINDOWS\system32\hookdump.exe


Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.


Open Ad-aware and do a full scan. Remove all it finds.


Now open Ewido Security Suite
  • Click on scanner
  • Make sure the following boxes are checked before scanning:
    • Binder
    • Crypter
    • Archives
  • Click on Start Scan
  • Let the program scan the machine
While the scan is in progress you will be prompted to clean files, click OK
Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save Report
  • Save the report to your desktop
Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Website > Uncheck "Security Info" if present.

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked!
Save the scan log and post it along with a new HijackThis Log and the Ewido Log by using Add Reply.
Let us know if any problems persist.
 

skyeeX

Thread Starter
Joined
Jul 17, 2005
Messages
4
uhmm ok i downloaded everything u asked me too but havent done a system scan, because i can't get into safe mode... its a "SOYO" motherboard and when i press F8, this little blues screen pops up , IDE-0, IDE-1, CD, Netwoork.. i think its the boot options. but i press the network and just all this giberish pops up and it just counts to 40 and boots regularly.
 
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