Need help with diagnosis on keyboard

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Mxracer798

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Joined
Dec 3, 2018
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I am in need of desperate help. My keyboard on my ASUS GL553VD laptop is screwing up big time. Every time I push certain keys on it, it starts to spam --------------------------------------------------------------- . Please, can anyone point me in the right direction because I need to type a bunch of papers very soon.
 

Macboatmaster

Trusted Advisor
Spam Fighter
Joined
Jan 14, 2010
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24,100
More than likely a keyboard fault
Try using either the on screen keyboard OR an external keyboard connected usb and see if the same problem exists

On screen keyboard
https://support.microsoft.com/en-gb/help/10762/windows-use-on-screen-keyboard

If the problem does not then exist, you may firstly ascertain if there is a stuck key - usually caused by a spill of liquid on the keyboard , could of course just be a faulty key.
Then try device manager UNINSTALL present driver and reinstall driver from the Asus site
https://www.asus.com/Laptops/ROG-GL553VD/HelpDesk_Download/
 

Mxracer798

Thread Starter
Joined
Dec 3, 2018
Messages
2
Ok well i use an external keyboard currently seeing as its the only way i can type, but i can assure you there are no stuck keys and no liquid has ever been on this laptop, also i uninstalled the drivers for the keyboard and reinstalled it from the website, still spamming the dash when i press the spacebar or other random keys.
 

plodr

Liz
Joined
Jun 27, 2014
Messages
21,619
Three options:
1. replace the laptop keyboard
2. continue to use an external keyboard either wired or bluetooth if your laptop has bluetooth capability
3. use the onscreen keyboard when you travel and don't want to drag another keyboard along
 
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