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Need help with diagnosis on keyboard

Discussion in 'Hardware' started by Mxracer798, Dec 3, 2018.

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  1. Mxracer798

    Mxracer798 Thread Starter

    Joined:
    Dec 3, 2018
    Messages:
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    I am in need of desperate help. My keyboard on my ASUS GL553VD laptop is screwing up big time. Every time I push certain keys on it, it starts to spam --------------------------------------------------------------- . Please, can anyone point me in the right direction because I need to type a bunch of papers very soon.
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
    Messages:
    22,393
    More than likely a keyboard fault
    Try using either the on screen keyboard OR an external keyboard connected usb and see if the same problem exists

    On screen keyboard
    https://support.microsoft.com/en-gb/help/10762/windows-use-on-screen-keyboard

    If the problem does not then exist, you may firstly ascertain if there is a stuck key - usually caused by a spill of liquid on the keyboard , could of course just be a faulty key.
    Then try device manager UNINSTALL present driver and reinstall driver from the Asus site
    https://www.asus.com/Laptops/ROG-GL553VD/HelpDesk_Download/
     
  3. Mxracer798

    Mxracer798 Thread Starter

    Joined:
    Dec 3, 2018
    Messages:
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    Ok well i use an external keyboard currently seeing as its the only way i can type, but i can assure you there are no stuck keys and no liquid has ever been on this laptop, also i uninstalled the drivers for the keyboard and reinstalled it from the website, still spamming the dash when i press the spacebar or other random keys.
     
  4. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    17,642
    First Name:
    Liz
    Three options:
    1. replace the laptop keyboard
    2. continue to use an external keyboard either wired or bluetooth if your laptop has bluetooth capability
    3. use the onscreen keyboard when you travel and don't want to drag another keyboard along
     
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