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Need help with Grisoft AVG free edition scan

Discussion in 'All Other Software' started by scottmonster, Aug 8, 2006.

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  1. scottmonster

    scottmonster Thread Starter

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    Please help me figure this out, it's driving me mad.. each and every time I run a full system scan or even just a scan of my C: drive, AVG freezes up during the scan and I have to reboot the machine. I have uninstalled AVG and reinstalled multiple times to no avail. The file it freezes on differs each time too, so I don't know where to start...

    :mad:
     
  2. raybro

    raybro

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    Apr 26, 2003
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    Just a thought. How long a period of time did you let it go before you rebooted? AVG and most other AV programs will occasionally dwell for an extended period of time on one item and appear to be stopped when, if fact, it is still active. Is there hard drive activity going on?

    Raybro
     
  3. mtzlplex

    mtzlplex Account Closed

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    You might also try running AVG in safe mode.

    Regards
    IMP49
     
  4. scottmonster

    scottmonster Thread Starter

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    I have let it go overnight before and it there is no activity.
     
  5. Jimmy the Hand

    Jimmy the Hand

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    In AVG, during a scan, there is a message bar which indicates the processed file. Check what file is processed when freezing occurs. Is it always the same file? If yes, then change the file's extension to something not executable, like "filename.bgrhs". Start scanning again, and check if it freezes again.
     
  6. MysticEyes

    MysticEyes Banned

    Joined:
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    It might be best to move to another AV program seeing as it's "driving you mad". With all the possible combinations (hardware, software, driver versions etc.) sometimes a program just will not run and is not worth any extendended trouble shooting. There are many programs that do essentially the same thing. How many posts do you see where some claim an app works well while others bitterly complain about it. That's why the best companies offer free trials so you can see how it runs (or not runs) on your rig/configuration.

    Seeing as you aren't out any money try one of the other free AV programs out there, they are all rated about the same.

    If you want to work more with AVG uninstall it and run a number of online scans to check for the possibilty of some sort of infection that might be hampering AVG. You might also try preusing these forums:

    http://forum.grisoft.cz/freeforum/
     
  7. raybro

    raybro

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    Do you perhaps have more than one AV program installed. That can lead to all kinds of strange behavior.

    Raybro
     
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