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Need help with HiJack This log...

Discussion in 'Virus & Other Malware Removal' started by AliciaS, Sep 4, 2004.

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  1. AliciaS

    AliciaS Thread Starter

    Joined:
    Sep 4, 2004
    Messages:
    3
    I'm posting this for a friend whose pc is so messed up that she can't get out to the internet. She's running Windows XP, and I did install and run HiJack This. Following is the log. The problem is that her home page is getting hijacked to "[email protected]". I suspect she has other spyware/adware on the pc as well. Can't access the internet at all. I'm not sure of which items in the HJT log should be "fixed". Please help. Thanks.

    Logfile of HijackThis v1.97.7
    Scan saved at 12:23:23 PM, on 9/4/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    C:\WINDOWS\System32\RUNDLL32.exe
    C:\WINDOWS\System32\SahAgent.exe
    C:\Program Files\Web_Rebates\WebRebates0.exe
    C:\WINDOWS\wdskctl.exe
    c:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\WINDOWS\System32\dxwuqrkp.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\QUICKENW\QWDLLS.EXE
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Web_Rebates\WebRebates1.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\Craigen\Desktop\HiJack This\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
    O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - C:\WINDOWS\bi.dll
    O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\ATPART~1.DLL
    O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
    O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-92C6-CE7EB590A94D} - C:\WINDOWS\2020Search2.dll
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: 2020SEARCH2 - {4E7BD74F-2B8D-469E-92C6-CE7EB590A94D} - C:\WINDOWS\2020Search2.dll
    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
    O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\System32\SahAgent.exe
    O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
    O4 - HKLM\..\Run: [Srng] C:\Program Files\Srng\Srng.exe
    O4 - HKLM\..\Run: [wdskctl] C:\WINDOWS\wdskctl.exe
    O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
    O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
    O4 - HKLM\..\Run: [tnxqnfmh] C:\WINDOWS\System32\dxwuqrkp.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
    O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} (F1 Organizer Class) - http://www.dollspot.com/netpal/r3un10n.cab
     
  2. espressoguy

    espressoguy

    Joined:
    Jul 29, 2003
    Messages:
    1,119
    Wow. First things first. Hopefully you can down the following programs and run them on your friends computer:

    1) Download the latest version of HIJACK THIS from http://s89223352.onlinehome.us/mirror/hjt/, download Hijack This.

    Unzip, put it in it's own folder (c:\HJTHIS)

    2) AdAware SE from www.lavasoft.de
    Install the program, run the webupdate
    click start
    click full scan
    Next deselect Search for negligible risk entries
    click next to run scan
    When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

    3) Download and install spybot search and destroy
    http://www.safer-networking.org/en/download/index.html
    check for and install any updates
    Here are the settings for,
    Spybot:
    Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D
    Close ALL windows except Spybot S&D
    Click the button to "Search for Updates" and download and install the Updates.
    Next click the button "Check for Problems"
    When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
    Put a check mark beside the RED (RED) entries ONLY.
    Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.

    4) You need to visit Windows Update. Scan for updates and accept all critical updates. Except SP2
    Reboot and go back to Windows Update until there are no more criticals offered.
    Before restart, Empty Recycle Bin.

    Restart your computer.

    5) Open HJTHIS folder, doubleclick HijackThis.exe, and hit "Scan".

    When the scan is finished, the "Scan" button will change into a "Save Log" button.
    Press that, save the log somewhere, and please show us its contents.

    Most of what it lists will be harmless or even required, so do NOT fix anything yet.
    Someone here will be happy to help you analyze the results.
     
  3. FinestRanger

    FinestRanger

    Joined:
    Oct 13, 2003
    Messages:
    2,367
    Your friend has a lot to do. She's got major spyware, a virus and a trojan. We'll start with this. ;)

    Before we start, let's disable your System Restore. After the infection's been cleaned re-enable system restore.
    Disabling System Restore in Windows XP Disable System Restore in Windows ME

    IF, for some reason, you lose the ability to use IE or lose your internet connection...open HJT-->"Config"-->"Backups"-->"Restore".


    Open HiJackThis. Click "Scan". Put a checkmark next to these:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=

    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=

    O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - C:\WINDOWS\bi.dll

    O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\ATPART~1.DLL

    O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll

    O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-92C6-CE7EB590A94D} - C:\WINDOWS\2020Search2.dll

    O3 - Toolbar: 2020SEARCH2 - {4E7BD74F-2B8D-469E-92C6-CE7EB590A94D} - C:\WINDOWS\2020Search2.dll

    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} -
    (no file)

    O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain

    04 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\System32\SahAgent.exe

    O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"

    O4 - HKLM\..\Run: [Srng] C:\Program Files\Srng\Srng.exe

    O4 - HKLM\..\Run: [wdskctl] C:\WINDOWS\wdskctl.exe

    O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe

    O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe

    O4 - HKLM\..\Run: [tnxqnfmh] C:\WINDOWS\System32\dxwuqrkp.exe

    O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm

    O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} (F1 Organizer Class) - http://www.dollspot.com/netpal/r3un10n.cab




    Close ALL browser windows (except HiJackThis ;) ) and click "Fix checked."


    Re-start your computer.


    NEXT:


    Re-start your computer into safe mode:

    How to start your computer in Safe Mode

    NEXT:

    Because XP will not always show you hidden files and folders by default, Go to Start > Search under "More advanced search options", make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

    Next click on "My Computer". Go to "Tools" ---> "Folder Options". Click on the "View" tab and make sure that "Show hidden files and folders" is checked. Also, uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"

    Click "Apply" then "OK".


    NEXT:

    Find and delete:

    ShopNav folder

    WebRebates folder

    Srng.exe

    wdskctl.exe

    Belt.exe

    wupdt.exe

    dxwuqrkp.exe






    Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    http://www.computerhope.com/issues/ch000225.htm

    Next navigate to the C:\Documents and Settings\ <user's name>\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Now click the "Delete Cookies" button and click OK.


    Empty the Recycle Bin

    Re-enable System Restore.

    Re-start your computer.

    You have an outdated version of HiJackThis. (It's currently at v1.98.2)

    To update HiJackThis:

    Open the program. click "Config..." --> "Misc. Tools" --> "Check for Update Online".

    Or:

    Please go to this site and download HiJackThis:

    ***NOTE***Do not FIX anything without a log analyzer's guidance. MOST of what's listed is necessary for your computer to operate normally.

    http://www.spywareinfo.com/~merijn/downloads.html

    Under "Official Downloads" HiJackThis. It's the 2nd one down.

    Download and unzip to a permanent folder of your own creation.

    Open HiJackThis. Click "Scan". Then, in the lower left corner, click "Save Log".

    Save it to your permanent HiJackThis folder (or floppy disk if necessary).

    The log will open in Notepad. Click "Edit" then "Select All".

    Copy and paste the log back to this thread.

    Alternate download links:





    http://www.spychecker.com/program/hijackthis.html

    http://www.majorgeeks.com/download3155.html
     
  4. AliciaS

    AliciaS Thread Starter

    Joined:
    Sep 4, 2004
    Messages:
    3
    With the above suggestions I was able to get my friend's internet connectivity restored. I did run in to a problem with the "RPC" service wanting to reboot the system (due to a virus), and so I also changed the "Recovery" on that from "Reboot the computer" to "Restart the service" and that got me around the problem; set it back to "Take no action" after all was well. Also had to reset (unplug/replug) the RCN cable modem. Norton AntiVirus reports two files that it can't delete: ATPartners.dll and msbb321.dll, but I found another post on that and will follow the instructions there
    (http://www.experts-exchange.com/Applications/Viruses/Q_21103208.html)
    I ran a variety of tools (all freeware): AdAWare, SpyBot, SpySweeper& SpyWareBlaster as well as Norton AntiVirus 2004. Interestingly enough, the spyware tools do find different things, so I guess it's worth running all of the tools if you're having problems.
    Here's the final HiJackThis log ... I think it looks ok:

    Logfile of HijackThis v1.98.2
    Scan saved at 9:15:52 PM, on 9/5/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    C:\WINDOWS\System32\ctfmon.exe
    c:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\QUICKENW\QWDLLS.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Documents and Settings\Craigen\Desktop\Downloaded Install Files\HiJack This\HijackThis-v1982.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
    O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
     
  5. FinestRanger

    FinestRanger

    Joined:
    Oct 13, 2003
    Messages:
    2,367
    I'd have to agree with you. (y)
     
  6. AliciaS

    AliciaS Thread Starter

    Joined:
    Sep 4, 2004
    Messages:
    3
    I did checkmark and "fix" these two entries in the HiJackThis log:
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    All is well.
     
  7. FinestRanger

    FinestRanger

    Joined:
    Oct 13, 2003
    Messages:
    2,367
    If you'd like, you could disable these entries from loading at start-up. The programs will still be usable manually.

    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r


    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe

    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe

    O4 - HKLM\..\Run: [DwlClient] c:\Program Files\Common Files\Dell\EUSW\Support.exe

    O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE

    O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE


    I also highly recommend you install and update SpywareBlaster

    SpywareBlaster tutorial link[/COLOR]


    For more security information view these two threads:

    How did I get infected in the first place?

    Rollin' Rog's "Security Help Tools" thread
     
  8. FinestRanger

    FinestRanger

    Joined:
    Oct 13, 2003
    Messages:
    2,367
    OOPS :eek:

    Almost overlooked...

    ***NOTE*** Disable any active resident Anti-virus program before running the scans

    Run at least one of these two on-line anti-virus programs.

    As appropriate, make sure the "heuristics" and "Auto Clean" boxes are checked.

    If anything's found, allow it to clean the file. If it's "uncleanable" DELETE everything the virus scan finds.

    Re-start the computer between each scan.


    Trend Micro's free on-line scan

    Panda's free on-line scan
     
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