Need help with HijackThis Scan

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Roy5

Thread Starter
Joined
Sep 25, 2003
Messages
8
Logfile of HijackThis v1.97.2
Scan saved at 6:07:56 PM, on 9/25/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\cidaemon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Window Active\winactive.exe
C:\Program Files\Common Files\Totem Shared\Uninstall0001\upd.exe
C:\WINDOWS\System32\LXSUPMON.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Common Files\CMEII\CMESys.exe
C:\WINDOWS\htpatch.exe
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\System32\lexpps.exe
C:\Program Files\Date Manager\DateManager.exe
C:\Program Files\Common Files\GMT\GMT.exe
C:\Program Files\PrecisionTime\PrecisionTime.exe
N:\Roys Virus Programs\Hijack This\HijackThis.exe


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.martfinder.com/tindex.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.thko.com/searchbar.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.martfinder.com/tindex.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.martfinder.com/tindex.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.martfinder.com/tindex.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.martfinder.com/tindex.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O1 - Hosts: 66.250.171.138 auto.search.msn.com
O2 - BHO: BabeIE - {00000000-0000-0000-0000-000000000000} - C:\PROGRA~1\COMMON~2\Toolbar\cnbabe.dll (file missing)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {2843DAC1-05EF-11D2-95BA-0060083493D6} - C:\WINDOWS\Speech\Dragon\web_ie.dll
O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet4_94.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll (file missing)
O2 - BHO: SmartPops - {D5C778F1-CF13-4E70-ADF0-45A953E7CB8B} - C:\Program Files\Network Essentials\v11\NE.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {856D6A8E-A24C-498A-A55A-2B25C606A6B4} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [winactive] C:\Program Files\Window Active\winactive.exe
O4 - HKLM\..\Run: [Uninstall0001] "C:\Program Files\Common Files\Totem Shared\Uninstall0001\upd.exe" LASTCALL!adverts.stripsaver.com!StatsStripSaver
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"

O4 - Global Startup: Date Manager.lnk = C:\Program Files\Date Manager\DateManager.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE ???
O4 - Global Startup: PrecisionTime.lnk = C:\Program Files\PrecisionTime\PrecisionTime.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/0fb5e03023def1/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37651.6651157407

Thanks in advance for your help!
I'm trying to fix my son's computer he had some virus's and spyware I need help on what
else to delete. Also I uninstalled his Norton but still links how do i delete these?
 
Joined
Jul 26, 2002
Messages
46,331
Roy5

Welcome to TSG!

Click on the link below and it will download CWShredder. Close all browser windows. UnZip it and click on the cwshredder.exe and let it do it's thing.

http://www.spywareinfo.com/~merijn/files/cwshredder.zip

When it is finished restart your computer.

Go to Add/Remove programs and uninstall New.Net.

Go here http://www.lavasoftusa.com/software/adaware/ and download Adaware 6

Install the program and launch it.

I strongly recommend that you read the help file to familiarize yourself with the program.

Before running the scan look at the top of the main window and you will see a Gear Icon. This is where you configure the settings. Click on that and then in the next window that pops up click on the "Scanning" tab on the left side. Under "Drives and Folders" put a check by "Scan within archives" and below that under "Memory and Registry" put a check by all the options there.
The click on the "Tweak" tab and under "Scanning engine" put a check by "Unload recognized processes during scanning" ...........then......under "Cleaning engine" put a ckeck by "Automatically try to unregister objects prior to deletion" and "Let windows remove files in use at next reboot" then click "Proceed"

Next in the main window look in the bottom right corner and click on "Check for updates now" and get the latest referencefiles.
After getting the latest referencefiles you are ready to scan.

Click "Start" and in the next window make sure "Active in depth scanning" is checked then click "Next" and the scan will begin.

When it is finished let it fix everything it finds.

Restart your computer.

Then go here http://spybot.eon.net.au/index.php?...n&page=download and download Spybot.

Install the program and launch it.

Before scanning press "Online" and "Search for Updates" .

Put a check mark at and install all updates.

Click "Check for Problems" and when the scan is finished let Spybot fix/remove all it finds.

Restart your computer.

Come back here and post another HT log and we'll get rid of what's left.
 

Roy5

Thread Starter
Joined
Sep 25, 2003
Messages
8
If I'm logged on as a administrator any scan's or changes I run
will they correct settings on all Accounts?
 

Roy5

Thread Starter
Joined
Sep 25, 2003
Messages
8
Thanks for all the help so far everything checks clean. How
do i clean the rest out, also I still have Norton folders and
files as well as some of the other programs I removed.
Examples, Kazza Limewire a viewpoint media player not
sure what that is. Here is my newest HT log.

Logfile of HijackThis v1.97.2
Scan saved at 10:17:41 PM, on 9/27/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\LXSUPMON.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\WINDOWS\htpatch.exe
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\System32\lexpps.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\cidaemon.exe
N:\Roys Virus Programs\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {2843DAC1-05EF-11D2-95BA-0060083493D6} - C:\WINDOWS\Speech\Dragon\web_ie.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/0fb5e03023def1/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37651.6651157407
 
Joined
Jul 26, 2002
Messages
46,331
Roy5

That log looks good.

You can run Hijack This again and put a check by the following entries that refer to Norton. Close all browser windows and "Fix Checked"

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll (file missing)

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll (file missing)

O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe

O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/...bin/AvSniff.cab

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/...n/bin/cabsa.cab

Restart your computer.

Then you can just manually delete the:
C:\Program Files\Norton SystemWorks folder
and the
C:\Program Files\Common Files\Symantec Shared folder

You can also delete the folders in C:\Program Files for Kazza, Limewire and Viewpoint Media Player

Are you trying to get rid of Norton completely so you can install another AV? I don't really understand what your problem is with Norton. However, you can use Symantec's SYMclean. It should clean up all traces of Norton SystemWorks if there is anything left.

http://service1.symantec.com/SUPPORT/nsw.nsf/docid/2001101612274407
 

Roy5

Thread Starter
Joined
Sep 25, 2003
Messages
8
Thanks, this has gone really well!

There is 2 different Accounts to log in on this computer we
had trouble with the Norton not working on 1 Account. Programs
were there but we could not open them. It came up
with the message to delete and re-install so I am assuming
all files need to be removed before we install Norton System Works
again is this correct? Is there a problem running Norton on 2 Accounts
in XP Home Edition?

Also what is the best combination of the program's I downloaded
to run so he does not have the same problem again. Is there any safe
File-sharing program he can still download Music From?
 

Roy5

Thread Starter
Joined
Sep 25, 2003
Messages
8
On this HT log it shows I have only 2 Process's

C:\WINDOWS\system32\svchost.exe

But there is a Local service "svchost" and a network service also
is that correct between all 4 the Memory usage is 27,000k.
Plus I still have Norton Protect and some others still running
can i just re-install over them?



Logfile of HijackThis v1.97.2
Scan saved at 6:22:36 PM, on 9/28/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\LXSUPMON.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\WINDOWS\htpatch.exe
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\cidaemon.exe
C:\WINDOWS\System32\taskmgr.exe
C:\WINDOWS\System32\wuauclt.exe
N:\Roys Virus Programs\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {2843DAC1-05EF-11D2-95BA-0060083493D6} - C:\WINDOWS\Speech\Dragon\web_ie.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/0fb5e03023def1/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37651.6651157407
 

Roy5

Thread Starter
Joined
Sep 25, 2003
Messages
8
Could you please check out my last 2 posts and
give me what you think is the best programs
to set up on my son's computer to try to eliminate
him from getting any more virus's or spyware
programs running on his system again.


Thanks!
 
Joined
Jul 26, 2002
Messages
46,331
Roy5,

Sorry I missed your last two posts. I have been a bit under the weather.

That last log looks clean.

If you run the SYMClean utility that I posted before you shouldn't have any problem reinstalling Norton Systemworks. I use Norton also and had to use it before and it worked well.

Be sure and keep your virus definitions up to date. I have Live Update set to automatically check for updates but I still run it manually several times a week. Also I run a full system scan once a week.

I didn't notice a firewall running.I know XP has a built in firewall but popular opinion is that it is not quite adequate. I would recommend turning it off and get the free version od Zone alarm.

http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp

Also as you now have both Adaware and Spybot you should run scans with both of them on a weekly basis.

Be sure and take advantage of the "Immunize" feature in Spybot.

Finally go here http://www.net-integration.net/cgi-bin/forum/ikonboard.cgi?;act=ST;f=38;t=3051 for info on how this happens and how to help prevent future attacks.
On this page you will find a link to Javacool's SpywareBlaster and Spyware Guard. Get them both and check for updates frequently.
The Immunize feature in Spybot used in conjunction with SpywareBlaster and SpywareGuard and weekly scans with Spybot and Adaware will go a long way toward keeping you spyware free.

Important!: ALWAYS check for updated detections and referencefiles before scanning with Spybot and Adaware. And be sure to check for updates to SpywareBlaster and SpywareGuard on a weekly basis.
 

Roy5

Thread Starter
Joined
Sep 25, 2003
Messages
8
Thanks for all the help! Sorry to hear you have been ill.

This has been great you are really good at this.
My son is still asking if there is any of the music sharing programs
that are safe to use. When he stayed in the dorm's he could use
the schools t1 connection to share songs with those connected
to it now he's sharing a house and they connect to the internet
with roadrunner. Will any of the things you mentioned above
protect him if he try's to use Limewire or 1 of the other programs?
 
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