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need help with infected files

Discussion in 'Virus & Other Malware Removal' started by pdj05baby, Aug 8, 2006.

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  1. pdj05baby

    pdj05baby Thread Starter

    Joined:
    May 30, 2006
    Messages:
    7
    I recently downloaded a screensaver, but some spyware came with the files, and implanted itself in my computer. I deleted the files, my security software still detects the spyware. It tells me that I can't delete the spyware, because the files that it was originally "housed in" are deleted. Any advice???
     
  2. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    hi, welcome to TSG.

    Download hijack this from the link below.Please do this. Click here:

    http://www.thespykiller.co.uk/files/hijackthis_sfx.exe

    to download HijackThis. Click scan and save a logfile, then post it here so
    we can take a look at it for you. Don't click fix on anything in hijack this
    as most of the files are legitimate.
     
  3. pdj05baby

    pdj05baby Thread Starter

    Joined:
    May 30, 2006
    Messages:
    7
    here is the Hijack This log

    Logfile of HijackThis v1.99.1
    Scan saved at 2:04:42 PM, on 8/8/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\PROGRA~1\MOVIEL~1\MOVIEL~1\MOVIEL~1.EXE
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
    C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Movielink\MovielinkManager\Movielink User.exe
    C:\Program Files\Symantec AntiVirus\DoScan.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\TSC.EXE
    C:\Program Files\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsouth.net/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: GoogleAFE - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\GoogleAFE\GoogleAE.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
    O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
    O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [LoadMSvcmm] "C:\Program Files\Movielink\MovielinkManager\Movielink User.exe"
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {321FB770-1FBE-4BFE-BDC1-6F622D4FA499} - https://pbells.broadjump.com/wizlet/BellSouth53/static/controls/WebflowActiveXInstaller_3-0-0.cab
    O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://www.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab
    O16 - DPF: {4FE89055-5300-469E-AFAD-DEB3181EDE76} (PearsonAsstX Control) - http://www.mathxl.com/applets/PearsonInstallAsst.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1145035546593
    O16 - DPF: {C4DD6732-1E82-4AE7-BD94-180331B84082} (DeltaCVX Control) - http://www.mathxl.com/applets/DeltaCVX.cab
    O16 - DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} (WebBasedClientInstall Class) - https://download.georgiasouthern.edu/software/symantec/webinst.cab
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
    O23 - Service: Movielink Core Service - Movielink LLC - C:\PROGRA~1\MOVIEL~1\MOVIEL~1\MOVIEL~1.EXE
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
    O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
    O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
    O23 - Service: WLANKEEPER - IntelĀ® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
     
  4. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    what is finding the spyware and what is the spyware's name?

    Are you running two anit virus ir Just Trend's firewall as two anti virus will conflict with each other!




    Download ewido!


    http://www.ewido.net/en/


    * Once you have downloaded Ewido Anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
    * Once the setup is complete you will need run Ewido and update the definition files.
    * On the main screen select the icon "Update" then select the "Update now" link.
    * Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
    * Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
    * Once in the Settings screen click on "Recommended actions" and then select "Delete"
    * Under "Reports"
    * Select "Automatically generate report after every scan"
    * Un-Select "Only if threats were found"



    * Click here to download ATF Cleaner by Atribune and save it to your desktop.

    http://majorgeeks.com/ATF_Cleaner_d4949.html


    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.
    o If you use Firefox:
    + Click Firefox at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    o If you use Opera:
    + Click Opera at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    * Click Exit on the Main menu to close the program.




    have hijack this fix these entries. close all browsers and programmes before
    clicking FIX.



    O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://www.mathxl.com/wizmodules/tes...enXInstall.cab
    O16 - DPF: {4FE89055-5300-469E-AFAD-DEB3181EDE76} (PearsonAsstX Control) - http://www.mathxl.com/applets/PearsonInstallAsst.cab
    O16 - DPF: {C4DD6732-1E82-4AE7-BD94-180331B84082} (DeltaCVX Control) - http://www.mathxl.com/applets/DeltaCVX.cab



    Run Ewido!

    # IMPORTANT: Do not open any other windows or programs while Ewido is scanning as it may interfere with the scanning process:
    # Launch Ewido Anti-spyware by double-clicking the icon on your desktop.
    # Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
    # Ewido will now begin the scanning process. Be patient this may take a little time.
    Once the scan is complete do the following:
    # If you have any infections you will prompted, then select "Apply all actions"
    # Next select the "Reports" icon at the top.
    # Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
    # Close Ewido and reboot your system back into Normal Mode.



    reboot to normal mode and run a few online scans!


    Make sure your ActiveX controls are set as follows:

    Go to Internet Options - Security - Internet, press 'default level', then OK.
    Now press "Custom Level."

    In the ActiveX section, set the first two options (Download signed and
    unsigned ActiveX controls) to 'prompt', and 'Initialize and Script ActiveX
    controls not marked as safe" to 'disable'.


    Active X settings

    http://www.compu-docs.com/activex.htm



    Run ActiveScan online virus scan here

    http://www.pandasoftware.com/products/activescan.htm

    When the scan is finished, anything that it cannot clean have it delete it.
    Make a note of the file location of anything that cannot be deleted so you
    can delete it yourself.
    - Save the results from the scan!



    post another hijack this log, the ewido and active scan logs
     
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