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need help with java

Discussion in 'Games' started by dvsplayer, Feb 10, 2015.

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  1. dvsplayer

    dvsplayer Thread Starter

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    Feb 10, 2015
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    hello i need help guys. ok this all started out because a game on my computer isnt working. there tech support says my graphics drivers are out of date and gave me a website to update them from. now on the website theres 2 options. 1 is to download geforce experience but when i do theres a error when i try to open it and the second option is automatically find drivers for my NVIDIA products. now when i click that it says i need the lastest version of java but when i try and download java from the website i get error 1603. i googled that error and i think it means theres java already installed so now im stuck and dont know what to do. please help
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
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    First Name:
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    Download and save the TSG System Information Utility (SysInfo.exe) to the desktop.

    After it's been downloaded and saved, double-click it to run it.

    Information about your computer will appear.

    Return here to your thread, then copy-and-paste the ENTIRE text here.

    -------------------------------------------------------
     
  3. dvsplayer

    dvsplayer Thread Starter

    Joined:
    Feb 10, 2015
    Messages:
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    thank you flavallee for helping me out
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: AMD FX(tm)-8350 Eight-Core Processor, AMD64 Family 21 Model 2 Stepping 0
    Processor Count: 8
    RAM: 8092 Mb
    Graphics Card: NVIDIA GeForce GTX 970, -1 Mb
    Hard Drives: C: Total - 1907499 MB, Free - 1544811 MB;
    Motherboard: ASUSTeK COMPUTER INC., M5A99FX PRO R2.0
    Antivirus: Ad-Aware Antivirus, Updated and Enabled
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,640
    First Name:
    Frank
    The most current driver for Windows 7 64-bit for the NVIDIA GeForce GTX 970 graphics card was released today and is version 347.52 (9.18.13.4752).

    Read the release highlights and additional information before downloading it.

    Download and save it, then close all open windows first, then double-click it to start the install process.

    Select the custom install option so you can select which components besides the graphics driver you want to install.

    -----------------------------------------------------------

    The most current Java version for Windows 7 64-bit is Java 8 Update 31.

    Accept the license agreement, then download the 89.1 MB-size file.
    (Second one up from the bottom of the list)

    Download and save it, then close all open windows first, then double-click it to start the install process.

    If you're prompted to remove any older Java versions during the install process, do so.

    -----------------------------------------------------------
     
  5. dvsplayer

    dvsplayer Thread Starter

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    Feb 10, 2015
    Messages:
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    ok so i tried downloading both of them but i got errors on both downloads. i took a screenshot but cant upload it because its to large. so java gave me a error code 1603 and for nvidia it says nvidia installer failed. below it it says

    component version status

    physX system software 9.14.0702 a newer or a same version of physX
    software is present on this computer

    3d vision controller driver 347.09 installed

    hd audio driver 1.3.33.0 installed

    led visualizer 1.0 failed

    graphics driver 347.52 installed

    nvidia geforce experience 2.2.2 installed

    3d vision driver 347.52 installed
     
  6. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,640
    First Name:
    Frank
    I'm not a gamer and don't install any of the NVIDIA extras (only the display driver), so I can't address your install issue.

    Someone else will need to help you.

    -------------------------------------------------------
     
  7. dvsplayer

    dvsplayer Thread Starter

    Joined:
    Feb 10, 2015
    Messages:
    4
    ok thank you for your time
     
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