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Need help with keylogger/cookie tracker!

Discussion in 'Virus & Other Malware Removal' started by serioususername, Nov 25, 2009.

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  1. serioususername

    serioususername Thread Starter

    Joined:
    Nov 25, 2009
    Messages:
    1
    Hi everone!
    Since about 2 weeks back I have had some kind of keylogger/ cookie tracker (maybe they're the same thing.. I dunno) on my computer. I play world of warcraft and the problems started about 2 weeks ago when I was trying to log on and saw to my surprise that my account had been banned for selling gold for real cash. I checked my emails and since I knew I hadn't done anything, I replied to blizzard explaining the situation and got everything back.
    But!
    Yesterday it happened again, and I'm not sure it's a keylogger since I didn't give my password to anyone, and someone had changed my password. To do this you have to confirm a link sent to the account owners e-mail (mine), which means someone knew my password there too. I was redirected to a forum thread on the wow-europe.com site "http://forums.wow-europe.com/thread.html?topicId=5383442401&sid=1" and followed the instructions.

    I have now done scans with ATF cleaner, Ad-aware, spybot search & destroy, MBAM, norton anti-virus and now HijackThis (even though the last one isn't a scan, but more like a report). Some of the programs found several tracking cookies, and removed everything they found.
    I would be really happy if anyone could help me, and see if anything's still wrong. I'm using windows XP, if that helps in any way.
    Well anyway, here's my HijackThis logfile!

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 17:31:44, on 2009-11-25
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program\Delade filer\Symantec Shared\ccSvcHst.exe
    C:\Program\Delade filer\Symantec Shared\AppCore\AppSvc32.exe
    C:\Program\Lavasoft\Ad-Aware\AAWService.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program\acer\Acer eConsole\MediaServerService.exe
    C:\Program\Delade filer\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program\Bonjour\mDNSResponder.exe
    C:\Program\Delade filer\Symantec Shared\ccSvcHst.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program\Java\jre1.6.0_02\bin\jusched.exe
    C:\Program\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program\NVIDIA Corporation\NvMixer\NVMixerTray.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program\Acer\Acer eConsole\MediaSync.exe
    C:\Program\Acer\eRecovery\Monitor.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program\D-Link\AirPlus XtremeG\AirPlusCFG.exe
    C:\Program\Acer\Acer eMode Management\AspireService.exe
    C:\Program\ANI\ANIWZCS2 Service\WZCSLDR2.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program\Delade filer\Symantec Shared\ccApp.exe
    C:\Program\iTunes\iTunesHelper.exe
    C:\Program\Windows Live\Messenger\msnmsgr.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program\Skype\Phone\Skype.exe
    C:\Program\Lavasoft\Ad-Aware\AAWTray.exe
    C:\Program\Skype\Plugin Manager\skypePM.exe
    C:\Program\iPod\bin\iPodService.exe
    C:\Program\Mozilla Firefox\firefox.exe
    C:\Program\Delade filer\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/?v=msgrv75
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program\Delade filer\Symantec Shared\coShared\Browser\1.5\NppBho.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program\Java\jre1.6.0_02\bin\ssv.dll
    O2 - BHO: Windows Live inloggningshjälpen - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program\Delade filer\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
    O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program\Delade filer\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program\Java\jre1.6.0_02\bin\jusched.exe"
    O4 - HKLM\..\Run: [RemoteControl] C:\Program\CyberLink\PowerDVD\PDVDServ.exe
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NVMixerTray] "C:\Program\NVIDIA Corporation\NvMixer\NVMixerTray.exe"
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [ntiMUI] C:\Program\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [MediaSync] C:\Program\Acer\Acer eConsole\MediaSync.exe
    O4 - HKLM\..\Run: [LaunchApp] Alaunch
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [eRecoveryService] C:\Program\Acer\eRecovery\Monitor.exe
    O4 - HKLM\..\Run: [D-Link AirPlus XtremeG] C:\Program\D-Link\AirPlus XtremeG\AirPlusCFG.exe
    O4 - HKLM\..\Run: [AspireService] C:\Program\Acer\Acer eMode Management\AspireService.exe
    O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program\ANI\ANIWZCS2 Service\WZCSLDR2.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program\Delade filer\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [osCheck] "C:\Program\Norton Internet Security\osCheck.exe"
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program\Delade filer\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program\Delade filer\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program\Delade filer\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [Steam] "C:\Program\Steam\Steam.exe" -silent
    O4 - HKCU\..\Run: [swg] C:\Program\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKAL TJÄNST')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: Adobe Gamma Loader.lnk = ?
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\Program\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program\Java\jre1.6.0_02\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java-konsol - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program\Java\jre1.6.0_02\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
    O15 - Trusted Zone: *.line6.net
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program\DELADE~1\Skype\SKYPE4~1.DLL
    O23 - Service: Acer Media Server - Acer Inc. - C:\Program\acer\Acer eConsole\MediaServerService.exe
    O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program\Delade filer\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Automatisk LiveUpdate-schemaläggare - Symantec Corporation - C:\Program\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Bonjour-tjänst (Bonjour Service) - Apple Inc. - C:\Program\Bonjour\mDNSResponder.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccSvcHst.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: Tjänsten Google Update (gupdate1c9bd1ab15345d6) (gupdate1c9bd1ab15345d6) - Google Inc. - C:\Program\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program\iPod\bin\iPodService.exe
    O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program\Norton Internet Security\isPwdSvc.exe
    O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program\Lavasoft\Ad-Aware\AAWService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\Program\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccSvcHst.exe
    O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    O23 - Service: M-Audio Series II MIDI Installer (MA_CMIDI_InstallerService) - Unknown owner - C:\Program\M-Audio\M-Audio Series II MIDI\MA_CMIDI_Inst.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\Program\Delade filer\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\AppCore\AppSvc32.exe

    --
    End of file - 10111 bytes
     
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