1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Need help with new graphics driver

Discussion in 'Windows 10' started by JDMR17, Sep 1, 2017.

Thread Status:
Not open for further replies.
  1. JDMR17

    JDMR17 Thread Starter

    Sep 1, 2017
    My computer has had problems with audio and video stuttering/freezing. This happens all the time, but it happens more frequently when I'm watching a video or playing a game. I have a brand new intel laptop. I know intel isn't the top of the line when it comes to computer equipment, but this problem shouldn't happen out of box. I'm guessing its the graphics driver as that's the only result I can find online. I've uninstalled and installed the one that came with the laptop, but no profess. I downloaded a new one which worked, but me being an idiot, didn't remember anything about it. After about a day, my computer started the freezing and stuttering all over again. Any help?
  2. ext44zy


    Sep 1, 2017
  3. HyperHenry


    Aug 1, 2017
    First Name:
    Not enough information to go on. please download the Tecguy System Info app that will show us your specs. http://static.techguy.org/download/SysInfo.exe. also please download Speccy https://www.piriform.com/speccy/download/standard. Speccy is a free diagnostic tool that shows the specs of your computer and information that could help determine a problem. When it finishes please click the file button, click Publish Snapshot, the click Copy to Clipboard. Return here and paste the link and post the new message.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1195679

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice