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Need Help with new video card

Discussion in 'Hardware' started by darkmagic2, Aug 11, 2012.

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  1. darkmagic2

    darkmagic2 Thread Starter

    Joined:
    Aug 11, 2012
    Messages:
    4
    HI i just bought this video card Newegg.com - http://www.newegg.com/Product/Product.aspx?Item=N82E16814130534 and http://www.newegg.com/Product/Product.aspx?Item=N82E16817139020 i installed em both turned my pc on but i cant see any image on my monitor but i can hear the windows sounds like when the pc starts and a couple of programs i have installed like xfire msn, etc. but no image. It works fine if i change my video card to the old one NVIDIA Quadro FX 570 . Any idea why?


    My spec:
    --------[ Chipset ]-----------------------------------------------------------------------------------------------------

    [ North Bridge: Intel Beachwood X38 ]

    North Bridge Properties:
    North Bridge Intel Beachwood X38
    Supported FSB Speeds FSB800, FSB1066, FSB1333
    Supported Memory Types DDR2-667, DDR2-800, DDR3-800, DDR3-1066, DDR3-1333 SDRAM
    Maximum Memory Amount 8 GB
    Revision / Stepping 00 / A0
    Package Type 1300 Pin FC-BGA
    Package Size 40 mm x 40 mm
    Process Technology 90 nm
    Core Voltage 1.25 V
    TDP 26.5 W
    In-Order Queue Depth 12

    Memory Controller:
    Type Dual Channel (128-bit)
    Active Mode Single Channel (64-bit)

    Memory Timings:
    CAS Latency (CL) 6T
    RAS To CAS Delay (tRCD) 6T
    RAS Precharge (tRP) 6T
    RAS Active Time (tRAS) 18T
    Row Refresh Cycle Time (tRFC) 52T
    Command Rate (CR) 2T
    RAS To RAS Delay (tRRD) 3T
    Write Recovery Time (tWR) 15T
    Read To Read Delay (tRTR) Same Rank: 4T, Different Rank: 6T
    Read To Write Delay (tRTW) 8T
    Write To Read Delay (tWTR) Same Rank: 12T, Different Rank: 5T
    Write To Write Delay (tWTW) Same Rank: 4T, Different Rank: 6T
    Read To Precharge Delay (tRTP) 5T
    Write To Precharge Delay (tWTP) 15T
    Precharge To Precharge Delay (tPTP) 1T
    Refresh Period (tREF) 3120T
    DRAM Read ODT 3T
    DRAM Write ODT 6T
    MCH Read ODT 8T
    Performance Level 8
    Read Delay Phase Adjust +25T
    DIMM1 Clock Fine Delay 3T
    DIMM2 Clock Fine Delay 8T

    Error Correction:
    ECC Supported, Disabled
    ChipKill ECC Not Supported
    RAID Not Supported
    ECC Scrubbing Not Supported

    Memory Slots:
    DRAM Slot #1 2 GB (DDR2-800 DDR2 SDRAM)
    DRAM Slot #2 2 GB (DDR2-800 DDR2 SDRAM)

    PCI Express Controller:
    PCI-E 2.0 x16 port #2 Empty
    PCI-E 2.0 x16 port #3 In Use @ x1 (nVIDIA Quadro FX 570 (p588) Video Adapter)

    Chipset Manufacturer:
    Company Name Intel Corporation
    Product Information IntelĀ® Chipsets
    Driver Download Support for Chipsets
    BIOS Upgrades BiosAgentPlus.com - Extend your PC's life with a BIOS update
    Driver Update DriverAgent - Device Driver Downloads, Updates, and Scans

    [ South Bridge: [ TRIAL VERSION ] ]

    South Bridge Properties:
    South Bridge [ TRIAL VERSION ]
    Revision / Stepping 92 / A2
    Package Type 676 Pin mBGA
    Package Size 31 mm x 31 mm
    Process Technology 130 nm
    Core Voltage 1.05 V
    TDP 4.3 W

    High Definition Audio:
    Codec Name Analog Devices AD1984
    Codec ID 11D41984h / 10280214h
    Codec Revision 1004h
    Codec Type Audio

    PCI Express Controller:
    PCI-E 1.0 x4 port #1 Empty
    PCI-E 1.0 x1 port #6 In Use @ x1 (Broadcom NetXtreme BCM5754 PCI-E Gigabit Ethernet Controller)
    -----------------------------------------------------------------------------------------------------------------------------------------------------------------
     
  2. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    The new card could be defective.

    Do you see anything when you first turn it on?

    Are all cables connected?

    How large is your power supply?
     
  3. turbow5

    turbow5

    Joined:
    Jan 2, 2012
    Messages:
    490
    @ Elvandil The second link says a 650 watt.
    (no disrespect or anything just saying)

    I had this problem once before, is the card absolutely in the slot? It may look like it's in but it may not be.

    Personal experience it felt like the card got sucked into my motherboard the first time i tried it. It went in and it didn't want to come out.
     
  4. darkmagic2

    darkmagic2 Thread Starter

    Joined:
    Aug 11, 2012
    Messages:
    4
    no i cant see anything and my Power supply is 650 watt all cables connected and the card is in the slot all the way down.
     
  5. turbow5

    turbow5

    Joined:
    Jan 2, 2012
    Messages:
    490
    Does the cad fan run at least?
     
  6. captainron276

    captainron276 Ron

    Joined:
    Sep 11, 2010
    Messages:
    3,754
    6 pin connector to card connected?

    Good looking PSU :)
     
  7. darkmagic2

    darkmagic2 Thread Starter

    Joined:
    Aug 11, 2012
    Messages:
    4
    card fan runs and the 6 pin connector is connected to the card it might just be the card
     
  8. TexasDieselGuy

    TexasDieselGuy

    Joined:
    Aug 12, 2012
    Messages:
    1
    which video connection on the card are you using? It has DVI VGA and HDMI, have you tried a different one?
     
  9. darkmagic2

    darkmagic2 Thread Starter

    Joined:
    Aug 11, 2012
    Messages:
    4
    tried using all of em non of em work.
     
  10. Triple6

    Triple6 Rob Moderator

    Joined:
    Dec 26, 2002
    Messages:
    45,595
    What exact motherboard do you have? You should use the TSG System Utility to get the specs and add them to your Computer Specs section of your profile.
     
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