1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Need Help With Printers Not Showing & Print Spooler Offline

Discussion in 'Hardware' started by setotitan, Jan 14, 2013.

Thread Status:
Not open for further replies.
  1. setotitan

    setotitan Thread Starter

    Joined:
    Jul 10, 2008
    Messages:
    42
    I'm having a printer issue with a client. Essentially on a certain machine every couple days all their printers "disappear". I go in and check the print spooler and it shows offline. The fix I found is as follows:

    1) Click Stop on Print Spooler

    2) Click the Start Button, type "%WINDIR%\system32\spool\printers"

    3) In the open window delete all files in this folder

    4) Restart Print Spooler

    This seems to fix the issue for a few days, but inevitably the problem crops back up. We can keep doing this, it's a fix, but not a solution. Based on the symptoms can anyone help me figure out with the remedy it going to be on this?
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1085203

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice