Need Help with Scanner

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wrenie

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Joined
Jan 20, 2003
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370
I have been trying for hours to get my hp 3500c scanner to work on my new computer. I keep getting this error message

An unexpected internal error has occurred. Click ok to close program, and then try on of the follown:

Restart the program (did that)
Restart the PC and then try again (did that)
Reintstall Photo & Imaging Software and try again (did that)

Nothing is working. Does anyone have any idea what else I can do to get this thing working? I am running XP

Thanks for any help...Wrenie
 
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