1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

need help with sound/graphics

Discussion in 'All Other Software' started by jcunning, Jun 5, 2012.

Thread Status:
Not open for further replies.
Advertisement
  1. jcunning

    jcunning Thread Starter

    Joined:
    Jun 5, 2012
    Messages:
    1
    Hello all, I just joined here because i am having problems with my computer (built from various parts, running windows xp 32bit) and i read a post here and it seemed like this would be the place to try for help. yesterday i received some free computer components because they were thought to be no good. so i threw them all together and all is well except for graphics and sound. I am actually using this computer to write this post. anyways, Ill break the issues up into separate paragraphs to ease the read.

    Graphics problem: the problem im having with my graphics is the computer will show color for website text and such, but when it comes to pictures, there color absent and pixelated. I cant view pictures, all i see is vague outlines of objects in a field of black and white pixes, and maybe some colored pixels. i tried updating the drivers, but there all up to date. no errors pop up either.


    Sound problem: the problem im having with sound is that its totally absent. whenever i get near anything that would normally have sound the following error pops up, "Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly." according to the person that gave the components to me, he said they functioned properly when he used them about a year before, but not all in one machine. Help??
     
  2. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,852
    whats in device manager and ? or ! listed
    view - show hidden devices

    what windows version is installed - and we can move to that forum


    ------------------------------------------------------------------------
    Device Manager
    Post back the results in device manager
    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

    how to access device manager for different windows versions
    http://www.computerhope.com/issues/ch000833.htm

    windows key and pause Key should open to allow device manager to be seen,
    on a laptop you may need to use windows key + FN key + Pause Key

    if this does not work then

    Windows 7 or Vista
    Click on the Start Orb
    In the Start Search box type
    device manager and then press enter

    -------------------

    Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
    windows 7
    start > control panel> System and Security> Device Manager

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here
    Full details are here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
    ------------------------------------------------------------------------

    this may also help
    http://windows.microsoft.com/en-US/windows/help/no-sound-in-windows
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1055857