need help with window xp

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

kenmei

Thread Starter
Joined
Jul 2, 2007
Messages
8
something wrong with my pc when i try to open it
a box pop out and it reboot itself million of time
anyone no how to fix it
 

kenmei

Thread Starter
Joined
Jul 2, 2007
Messages
8
it said somne of my file r missing then it restart
i cant use any program there
now i can only log in safe mode
 
Joined
Nov 19, 2006
Messages
1,938
Are you getting messages like this?

"This shutdown was initiated by NT AUTHORITY\SYSTEM".
"Windows must now restart because the Remote Procedure Call (RPC) service terminated unexpectedly."


If so, it is a sign of the MSBlaster Worm

The following steps are NOT removal instructions for the MSBlaster worm, they are just steps you can take to gain control of the PC in order so that you can then take the necessary steps to remove the worm


Change the settings for the Remote Procedure Call (RPC) Service in order to connect to the internet without the computer shutting down

Note: This does not work in every case.
To change these settings you will need to perform the following:

Go to Start > Run > and type in services.msc > click OK
the services window opens
Scroll down the list and locate the Remote Procedure Call (RPC) service, it will have a Status of "Started".

Note: This will be the first in a listing of two Remote Procedure Call (RPC) services.

1. Right-click on the first Remote Procedure Call (RPC) service listed.
2. Select Properties .
3. Select the Recovery tab.
4. Using the drop-down lists, change First failure, Second failure, and Subsequent failures from Restart the Computer to Take No Action .
5. Click on Apply and then OK .

CAUTION: Make sure that you change these settings back after completing the final step to remove the MSBlaster Worm.


If you wish to leave the these settings alone you can change the Restart time interval, from the Recovery tab, click on Restart Computer Options button, change the setting from 1 minute to something higher.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top