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Need help with wirelss mouse!

Discussion in 'Hardware' started by horrisyodo, Apr 19, 2008.

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  1. horrisyodo

    horrisyodo Thread Starter

    Apr 19, 2008
    Right so I've just bought a new laptop (vista sadly) along with a wirless bluetooth mouse. Now the laptop works fine it's the mouse I'm having trouble with. It's a "Microsoft wirless notebook presenter mouse 8000" If that helps. Basicly I've got it all installed the usb bluetooth thingy plugged in. I can get that flashing when I press the button on it and a window will open prompting me to do the same with the mouse, I do this and the light flashes green and red but nothing happens! I've tried changing the batteries which didn't do anything and I've installed an update which it says I've got to do in the instructions which came with the mouse. Please help!
  2. ashley3471


    Sep 4, 2008
    I found it on one of the forums here and it solved my problems.

    According to Techguy forum, the problem occurs because Windows Vista couldn’t find the driver for generic mouse (msmouse.inf). So if you have one (you can search it on your Windows folder / subfolder), you can manually direct the driver installation process to the folder that contain the driver.

    I’ve tried that procedure, but strangely, the file doesn’t exist :| But after a bit of trial-and-error, I finally solve the problem! Here’s what I do:

    1. Open Control Panel - System - Device Manager.
    2. Double-click on the missing mouse device.
    3. Choose Reinstall Driver - Browse My Computer… - Let Me Pick…
    4. Choose HID-Compliant Mouse
    5. Done!
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