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need helping factory reseting dell vostro 1720

4K views 13 replies 5 participants last post by  hewee 
#1 ·
I have a dell vostro 1720 laptop windows vista been having major issues ive already backed everything up i wanna restore to the factory settings. Ive tried pressing f8 there is no optiin to repair pc. Can anyone help?????
 
#9 ·
you said Vista and now XP professional version 200
not sure what that is - Unless you mean
its running windows vista as an operating system
and also have MS office professional version XP

can you clarify please
 
#10 ·
#12 · (Edited)
You should be able to check the recovery partition is still present my Windows Explorer. It could be a D: partition labeled as recovery.

Edit : Try running a hard drive diagnostic test first before proceeding with a recovery or purchasing the OEM discs as this would confirm if the slow performance is not due to bad sectors other than a possible infection.
 
#13 ·
The factory reset partition, will not likely have office XP on it - That would have been purchased separately or at least a licence to use it

Download and run magicjellybean finder
https://www.magicaljellybean.com/keyfinder/

That should give you the keys to vista and office

Did you get get disks with the machine for Office and/or for windows ?
 
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