1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Need log in help

Discussion in 'Web & Email' started by miller42, Sep 25, 2008.

Thread Status:
Not open for further replies.
  1. miller42

    miller42 Thread Starter

    Sep 25, 2008
    I use Explorer as my browser. When I log in on a secure site (example Bank account) it brings up my account but when I proceed to the next page it will ask for my login and password again. It does this on all my sites that require a login and a password. Every so often I get error message Error: Status code is 503. I have had it looked at but without results. It has been suggested I use a different browser, or have the system dumped and then reinstall everything (something I don't want to do):)
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Aug 27, 2003
    My first thought is you're not accepting cookies for those sites but I assumed they worked before. It could also be a firewall blocking them.

    Click here to download HJTsetup.exe.
    • Save HJTsetup.exe to your desktop.
    • Double click on the HJTsetup.exe icon on your desktop.
    • By default it will install to C:\Program Files\Hijack This.
    • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    • Put a check by Create a desktop icon then click Next again.
    • Continue to follow the rest of the prompts from there.
    • At the final dialogue box click Finish and it will launch Hijack This.
    • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    • Click Save to save the log file and then the log will open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
  3. hewee


    Oct 26, 2001
    I had that trouble with a new website not remembering me. The password manager remember me but I had to click the login still at Calendar Of Updates. They changed there address from www.dozleng.com to www.calendarofupdates.com and I knew everything with the cookies was right. But the "pass_hash" to remember me was showing up as a session cookie so it was always getting deleted.
    Well after thinking this is a new computer and I got some newer programs like Online Armor and a-squared Anti-Malware I started looking around at there setting.
    Well it was Online Armor blocking it. It list all the sites you go to but if you just click OK it list the sites as Unknown. I then changed it to trusted. Now that same "pass_hash" cookie I needed to remember me I could save because it was not a session cookie any more.

    So you may have something the same going on also like I did.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/753561

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice