need major PC help

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kbb81

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Joined
Jan 22, 2007
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hello to all im new to this board. i was advised to come here for support. i installed NAV2007 and my computer went straight to hell. My computer can no longer print. i cant reinstall my printer it always givers me a printer spooler error. i cant burn any cd's or dvd's anymore. When i run msconfig>services i have lots of services that have been stopped which i did not do myself:confused: i have tried to do a system restore and that doesnt work because for whatever reason this install removed all of my restore points except for the date that i install NAV 1-17-07. I downloaded NAV removal tool and removed norton and reinstalled to check for possible viruses... nothing detected. any help would be greatly appreciated. thanks in advance

Windows XP Pro SP2
 

etaf

Wayne
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Joined
Oct 2, 2003
Messages
65,454
have you now uninstalled Norton completely using control panel and if necessary the removal tool and procedure on the website

do you have any other virus scanners or firewalls installed on the PC?
 

kbb81

Thread Starter
Joined
Jan 22, 2007
Messages
2
Norton has been completely removed using the removal tool. I do have zonelabs firewall installed but it has never been a problem using these two before. i'm lost. thanks for the help hopefully we can figure this out
(y)
 
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