1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

need major PC help

Discussion in 'Windows XP' started by kbb81, Jan 22, 2007.

Thread Status:
Not open for further replies.
  1. kbb81

    kbb81 Thread Starter

    Joined:
    Jan 22, 2007
    Messages:
    2
    hello to all im new to this board. i was advised to come here for support. i installed NAV2007 and my computer went straight to hell. My computer can no longer print. i cant reinstall my printer it always givers me a printer spooler error. i cant burn any cd's or dvd's anymore. When i run msconfig>services i have lots of services that have been stopped which i did not do myself:confused: i have tried to do a system restore and that doesnt work because for whatever reason this install removed all of my restore points except for the date that i install NAV 1-17-07. I downloaded NAV removal tool and removed norton and reinstalled to check for possible viruses... nothing detected. any help would be greatly appreciated. thanks in advance

    Windows XP Pro SP2
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    have you now uninstalled Norton completely using control panel and if necessary the removal tool and procedure on the website

    do you have any other virus scanners or firewalls installed on the PC?
     
  3. kbb81

    kbb81 Thread Starter

    Joined:
    Jan 22, 2007
    Messages:
    2
    Norton has been completely removed using the removal tool. I do have zonelabs firewall installed but it has never been a problem using these two before. i'm lost. thanks for the help hopefully we can figure this out
    (y)
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - need major help
  1. silver1976
    Replies:
    8
    Views:
    424
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/537590

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice