Need Port Forwarding Help Please

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lf84

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May 24, 2019
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I'm having problems a game I play on ps4 crashing and disconnecting. it only happens on one game but internet works fine for everything else. I've been told I need to open ports but am Unable to create a static ip. any help would be appreciated. My isp tech support will not do it for me and neither will EA tech support. The game is Apex Legends.
 

Fireflycph

Morten
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Apr 1, 2016
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WHich device are you trying to give a static IP? Which type of router?
You could, probably, create a "Dedicated" DHCP entry in your router for that device. Meaning that it'll get the same IP everytime. How depends on the router. But as a general rule you'll enter the MAC address of the device on the DHCP server page and assign an IP to that MAC.
Then you can forward whichever ports to that IP.
 

lf84

Thread Starter
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May 24, 2019
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Thank you for the reply! It's my ps4 I'm having the problem with, but only on one game. The modem is a technicolour DPC3848V DOCSIS 3.0 Gateway. But for some reason when I try to open the network adapter on my pc nothing happens. I can open network and sharing center and then get into adapter settings, but when I try to right click on my lan connection to go into properties nothing happens. I click properties but nothing opens. Do I have to set a static IP on my actual router, or on the ps4 itself?
 

Fireflycph

Morten
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Well. You could do as I suggested and set an IP reservation on the router for the mac address of your PS4. Or you can go to the settings of the PS4 and set the static ip there. Just make sure that it is outside of the DHCP scope used by your router.
If you're not able to view the Nic properties on your pc? That is an issue. But not really related to this though. I will assume - because it's used by 99.9% of every pc attached to a home network, that your pc is using DHCP to get its ip.

If you look at the router manual you should be able to find out how to assign a IP reservation. I'd do it but don't have time right now. If you go with option 2 - the Static IP - you'll have to look at the DHCP scope in the router anyway. In order to find an IP outside of the scope. You also may have to change the scope to exclude a block of available addresses. For instance; If the scope says X.X.X.2 - X.X.X.254 (x.x.x represents the first 3 numbers in your Ip scope) Then you'd have no more addresses available. So you could change it to x.x.x.25 - x.x.x.254. That'd give you 24 addresses to assign to other devices. Or, do it the other way and change it to X.X.X.2 - X.X.X.200. Then you'd have 54 addresses to assign.
I'm sure you get the idea.

I will look at the manual within the next few days if I need be. Just let me/us know what you've done yourself. I'm sure you can figure it out from here. If not? Then leave a reply and I'll get back to you.
 

Couriant

James
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On your computer, go to Command Prompt and type ipconfig /all and then post the results here.
 
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