The problem with the people you speak to on the phone support are they're first level techs, not exactly the Einsteins of the staff.

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I did ask him what level and he said he was 2 and after him would be the supervisor...but I agree with you, tech these days have to look in a manual and look for an answer themselves..Here is my latest ipconfig as u suggested...I also got your response about my Wep key question. I show a Wep key with a number 1, and the software of my laptops wireless asks me for another entry in a blank spot..I do not know what to put there? I suppose if it agrees with one that my router shows, then they would 'mate'...or am I wrong?
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Anthony Bruno>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : boothbay
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-0E-A6-24-2A-C1
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
Lease Obtained. . . . . . . . . . : Tuesday, September 30, 2008 7:26:11
PM
Lease Expires . . . . . . . . . . : Monday, August 18, 1902 12:57:55 PM