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Need to have charger plugged for laptop to work

Discussion in 'Hardware' started by Klein95, Apr 19, 2019.

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  1. Klein95

    Klein95 Thread Starter

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    I have a Toshiba 2 in 1 laptop and the battery is new but it still won't work without it being plugged in. What is wrong and how much with it cost to fix?
     
  2. plodr

    plodr

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    Did you allow the battery to fully charge before you used it?
    Is this a replacement for the original battery? If so, are you sure it is an exact replacement?
     
  3. Klein95

    Klein95 Thread Starter

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    The battery won't even charge just like old one. Yes I got the new battery through Toshiba.
     
  4. Oddba11

    Oddba11

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    Then I'd suspect the laptop/motherboard/power circuit is faulty.

    Fix would be a motherboard replacement. But unless it's under warranty or a new/higher end model, it likely isn't cost efficient to have it fixed.
     
  5. Klein95

    Klein95 Thread Starter

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    I know it varies but what is the average cost you think?
     
  6. Oddba11

    Oddba11

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    I'm not sure. Aside from warranty work, I simply replace when dealing with laptops. I've seen too many cases of other items not working after major repair work.

    You could try contacting Toshiba.
     
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