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Need to remove program called slimCleaner plus

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677 views 1 reply 2 participants last post by  askey127 
#1 ·
Good morning, my mom saw a pop up labeled Microsoft update unfortunately it was by slimware utilities inc and I went to control panel, uninstall program, high lighted the program pressed uninstall and a box comes up as unidentified program wants access to computer. Then says press cancel or allow? Cancel stops the uninstall. I'm afraid to press allow, what do I do, please help me. Thank you
 
#2 ·
Hi,
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Download and Run the Farbar Scan Tool
  • Download FRST64 and save to your Desktop.
  • Double click Frst64.exe to launch it.
  • FRST64 will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press the Scan button.
    • When finished scanning, 2 logs will open on your Desktop, FRST.txt and Addition.txt
    • Please post them in your next reply.
If you lose track of them, they will be saved in the same location as FRST64.exe
Feel free to use separate replies if it's more convenient.
 
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