Need to restore operating system?

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stmad12

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Jan 5, 2013
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I am attempting to restore into working order a Compaq laptop, running Windows Vista. I have checked the memory, and the hard disk, neither of which are faulty. That leads me to believe that my problem is caused by software. The problem is that I have is that the computer will boot up perfectly normally, and about 2 to 3 minutes after it gets into the icon and the desktop, it freezes up, and will not unfreeze. I have to restart the computer, and then it appears to be fine, and gets stuck in the loop again. I have talked to a few techs who have suggested I try and access the recovery partition, which is accessed by pressing F11 on Compaq computers. What is frustrating is when I try and restore, I get to the progress bar, and the computer freezes up again, not allowing me to even restore it. I am just trying to restore this computer as a fun project, I do not want to take it in to a service shop if possible, I am trying to do this on the cheap, as it is a free time project, I do not absolutely need this laptop working. I would like to figure out how to fix this problem though. Anyone have any suggestions or ideas? Thanks, Steven

PS It is a Presario C550
 
Joined
Feb 17, 2008
Messages
2,637
hiya,have you checked the sticks of ram are seated firmly,take a stick out then try running,if no good change sticks and change slots,is the fan turning,is there any overheating.
 

stmad12

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Jan 5, 2013
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2
the ram sticks are both good and the fan is audible so it is turning. No overheating at all.
 

dai

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Mar 6, 2003
Messages
11,198
how did you check the hard drive

does it work in safe mode
 
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