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Nero 5 problems

Discussion in 'Hardware' started by azncompman, Oct 6, 2003.

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  1. azncompman

    azncompman Thread Starter

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    My Nero will not open, uninstall or install. i had the pe_parite a virus on this computer after i got XP and it took a while to get rid of. as some of you might know, you have to go into the registry and delete the value. then i had 2 go through a bunch of RBO files (no clue wut those are) including one from nero. most of the programs quit working after i deleted the RBO's so i deleted them but they were nothing important. Nero i need and im kinda at a dead end here so i need some help.
     
  2. Triple6

    Triple6 Moderator

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    Scan your computer to make sure no more viruses are left. Use an online scan such as: http://securityresponse.symantec.com/

    What happens when you try to install Nero? Any error message?

    You may want want to install an update from the Nero website, and then try to uninstall or install Nero - it might replace the corrupted files or fix the uninstaller. They may also have a manual uninstaller but not sure on that.
     
  3. replay

    replay

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    i had a similar problem trying to uninstall nero (for a fresh install) what i did was a complete defrag of the hard drive....then it uninstalled fine.....
     
  4. azncompman

    azncompman Thread Starter

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    i managed to get it uninstalled but i still can't install it. it says that the installation was interupted was inturruped and couldn't be completed. by the way the burning features built into win xp don't work either. like when you send it to the cd rw drive and it burns through my comp. i know my cd burner works cuz i have used it on this computer.
     
  5. replay

    replay

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    are u installing from a disk or downloading from the nero site?
     
  6. rockinmale

    rockinmale

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    I would have to say that you may have not completely removed the virus. This virus infects all your exe files and scr files. This is probably why you cannot install nero or any other program.

    Try this virus scan.......Here's a link
    http://housecall.trendmicro.com/

    If worse comes to worse......I would do a reformat and a clean install of xp. Also install a antivirus program to protect you from this happening again.
     
  7. azncompman

    azncompman Thread Starter

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    you mean it can affect stuff on cd's?
     
  8. azncompman

    azncompman Thread Starter

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    i have nero 5 on a cd that came with my cendyne cdrw drive. It's not the quick wizard version. dunno if that makes a difference
     
  9. replay

    replay

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  10. azncompman

    azncompman Thread Starter

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    That clean toopl did the trick. thanx a lot. one more thing. does anyone know why my burner only burns at 24x instead of 48x? also it doesn't burn cd-rw's because of a medium speed error. it only burns them at 4x instead of 16x?
     
  11. ~Candy~

    ~Candy~ Retired Administrator

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    What kind of CDRWs are you using and what is the listed speed on them?
     
  12. replay

    replay

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    i have a 52x burner in a extra pII computer and i burn at 24x... i'd rather burn slower with no probs than fast with errors....whats a few minutes wait anyway?
     
  13. azncompman

    azncompman Thread Starter

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    for cd-r i got optinum discs and they burn at 48x on my friends burner. for cd-rw i got prism discs and they don't have a listed speed on them.
     
  14. azncompman

    azncompman Thread Starter

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    i dunno if theese are national or just like small local brands
     
  15. azncompman

    azncompman Thread Starter

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    ahh think that i have found the prob. Firmware for my cd burner. anyway does anybody no where i find the serial numbwer for my cd burner??
     
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