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Nero Problem! Any Help

Discussion in 'All Other Software' started by robaldo, Feb 6, 2003.

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  1. robaldo

    robaldo Thread Starter

    Joined:
    Feb 6, 2003
    Messages:
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    been using nero v5.5.7.1 for about 6month and never had a problem with it. about 3 days ago, i click the icon to open nero and my computer goes to the blue error screen. after i get past the i get the message:

    This program has performed an illegal operation and will be shut down.
    NERO caused an invalid page fault in module KERNEL32.DLL at 017f:bff88396
    Register:
    etc.......

    I uninstalled nero and the installed it again and still the same problem. nero cover design is fine but the other ahead nero programs dont work.

    I also tried an older version of nero but still the same problem.

    what is the problem if any1 can help me

    cheers rob

    (the message i get is attached)
     

    Attached Files:

  2. Rache

    Rache Banned

    Joined:
    Sep 30, 2002
    Messages:
    1,398
    Hi and welcome.

    What os are u? If u'r 98+ I'd suggest running scandisk (not thoro unless u'r getting other probs too) with auto fix unchecked to see what's up, in safemode. Then run sfc; run/type in sfc, and replace any files u want changing.
     
  3. robaldo

    robaldo Thread Starter

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    Feb 6, 2003
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    ive dont the scan disk thing and it didnt find anything. i went into safe mode but im just gonna restart my computer & wipe everything out so thanks for the help every1
    :D
     
  4. robaldo

    robaldo Thread Starter

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    Feb 6, 2003
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    ""Then run sfc; run/type in sfc, and replace any files u want changing.""

    what the hell does all this mean??
     
  5. slipe

    slipe

    Joined:
    Jun 27, 2000
    Messages:
    6,832
    Get the latest firmware for your burner.

    Download the little ASPI Check program and check your ASPI. It can cause strange problems in Nero if it is bad. http://www.cyrus.troy.btinternet.co.uk/downloads.htm

    The suggestion was to go Start>Run, type sfc and enter. Have it scan for altered files and you can use it to extract any you aren’t sure of (from either scandisk or SFC) from the Windows CD. The suggestion was also to make sure you don’t have scandisk fix anything automatically. SFC will put stuff where it belongs.
     
  6. Bryan

    Bryan

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    Jul 3, 1999
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    11,943
    First Name:
    Bryan
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