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Netgear see connection can't connect

Discussion in 'Networking' started by t2ibe3t, Dec 11, 2011.

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  1. t2ibe3t

    t2ibe3t Thread Starter

    Joined:
    Dec 11, 2011
    Messages:
    2
    I have 2 Windows 7 laptops with a Netgear DGND3700 router. 1 can connect fine the other can see the network but cannot connect. I have tried resetting everything to default router, winsock, TCP/IP - all to no avail

    Ipconfig for working laptop:
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Misc23
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Ethernet adapter Local Area Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Marvell Yukon 88E8059 PCI-E Gigabit Ether
    net Controller
    Physical Address. . . . . . . . . : 78-84-3C-CA-26-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Wireless LAN adapter Wireless Network Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
    Physical Address. . . . . . . . . : 4C-0F-6E-D2-C6-10
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::2180:879f:20ec:5449%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 11 December 2011 09:48:40
    Lease Expires . . . . . . . . . . : 12 December 2011 10:34:06
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 184559198
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-7D-6B-D3-78-84-3C-CA-26-01
    DNS Servers . . . . . . . . . . . : 156.154.70.22
    156.154.71.22
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter isatap.{F3593B11-7940-4EF9-BF6F-C86A919D5698}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.{423D4F55-13A2-4D2E-BBDA-A1774A136043}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:10f5:3350:ae67:338c(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::10f5:3350:ae67:338c%15(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Ipconfig for non-connecting laptop:
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : User-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Mixed
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Wireless LAN adapter Wireless Network Connection 2:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 00-1E-64-27-5B-3F
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Wireless LAN adapter Wireless Network Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) WiFi Link 1000 BGN
    Physical Address. . . . . . . . . : 00-1E-64-27-5B-3E
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Ethernet adapter Local Area Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : mshome.net
    Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Con
    troller (NDIS 6.20)
    Physical Address. . . . . . . . . : 00-26-9E-B4-3E-73
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.{6C60DF14-0B6C-404C-9E06-7E75ED4DD720}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.{84911CDC-5EFC-49A0-84D5-FF7688FCEF42}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.mshome.net:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    >
    C:\Windows\system32>ping 192.168.0.1
    Pinging 192.168.0.1 with 32 bytes of data:
    PING: transmit failed. General failure.
    PING: transmit failed. General failure.
    PING: transmit failed. General failure.
    PING: transmit failed. General failure.
    Ping statistics for 192.168.0.1:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

    Ping results also

    All drivers are up to date

    Run out of things to try, any help would be greatly appreciated
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,411
    First Name:
    Wayne
    on the faulty PC can you install xirrus and post a screen shot
    what firewall do you have or ever had on the PC - norton, mcafee etc

    is there a switch on the laptop for the wireless at all ?

    ------------------------------------------------------------------------
    Run Xirrus Wi-Fi Inspector
    Download and install

    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

    http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx
    Direct link to the program is here http://wpc.475a.edgecastcdn.net/00475A/XirrusWiFiInspectorSetup.1.2.0.exe

    {If the above link does not work heres another link http://www.pcworld.com/downloads/file_download/fid,77196-order,4/download.html}

    Then run and install the program - on a wireless enabled PC/Laptop
    if you get an error - You need NET Framework installed for the WiFi Inspector to function.

    Run the program

    A user guide is available here http://www.xirrus.com/Products/Wi-Fi-Inspector/xirruswifiinspectorguide1-2-0.aspx

    post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
    Full details are here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot

    Note:
    For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better.

    If you are using the Mac OS then use http://www.istumbler.net/
    ------------------------------------------------------------------------
     
  3. t2ibe3t

    t2ibe3t Thread Starter

    Joined:
    Dec 11, 2011
    Messages:
    2
    Thanks xirrus is very good. Problem was due to router mbps set too high - reduced down to 145 - now all ok
     
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,411
    First Name:
    Wayne
    excellent thanks for letting us know - looking at the manual - this is the setting you changed - correct

    (y) thanks for letting us know
    You can mark your own threads solved using the [​IMG] button at the top of the page of the thread in the upper left corner. :)
     
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