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Netio.sys

Discussion in 'Windows 7' started by ArmsRace, Feb 3, 2013.

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  1. ArmsRace

    ArmsRace Thread Starter

    Joined:
    Oct 25, 2004
    Messages:
    17
    I've been having this issue as of lately and I've searched these forums for a solution and cannot seem to find one. I know its a networking driver issue. I've updated my adapter to the latest drivers and I still get the BSOD. Any suggestions?
     
  2. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    What "issue"? Is there a problem? If so, are there error messages? If so, when do they appear, and exactly what do they say?
     
  3. Lance1

    Lance1

    Joined:
    Aug 4, 2003
    Messages:
    5,613
    Please go to C:\Windows and copy the minidump folder there to the desktop. Compress it and upload it here.

    How To: Click Go Advanced and scroll down to Manage Attachments
     
  4. ArmsRace

    ArmsRace Thread Starter

    Joined:
    Oct 25, 2004
    Messages:
    17
    Thank you for your help. I've attached my minidump folder but it looks like it only shows up to yesterday.
     

    Attached Files:

  5. Lance1

    Lance1

    Joined:
    Aug 4, 2003
    Messages:
    5,613
    The file responsible is NETIO.SYS And it is the Network I/O Subsystem. When you updated the drivers, did you get them from the manufacturers site? Please post the Make and the Model of your system.


    PHP:
    Microsoft (RWindows Debugger Version 6.12.0002.633 X86
    Copyright 
    (cMicrosoft CorporationAll rights reserved.


    Loading Dump File [C:\Users\LG-PC7\Desktop\Minidump\Minidump\020513-8767-01.dmp]
    Mini Kernel Dump FileOnly registers and stack trace are available

    Symbol search path is
    SRV*your local folder for symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is
    Windows 7 Kernel Version 7601 (Service Pack 1MP (8 procsFree x64
    Product
    WinNtsuiteTerminalServer SingleUserTS Personal
    Built by
    7601.17944.amd64fre.win7sp1_gdr.120830-0333
    Machine Name
    :
    Kernel base 0xfffff800`03252000 PsLoadedModuleList = 0xfffff800`03496670
    Debug session time
    Tue Feb  5 06:53:29.131 2013 (UTC 8:00)
    System Uptime0 days 20:59:46.959
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...................................................
    Loading User Symbols
    Loading unloaded module 
    list
    ......
    *******************************************************************************
    *                                                                             *
    *                        
    Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    Use !
    analyze -v to get detailed debugging information.

    BugCheck D1, {2820fffff88001f496fd}

    Probably caused by NETIO.SYS NETIO!RtlCopyBufferToMdl+1d )

    FollowupMachineOwner
    ---------

    6kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        
    Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalidaddress at an
    interrupt request level 
    (IRQLthat is too high.  This is usually
    caused by drivers using improper addresses
    .
    If 
    kernel debugger is available get stack backtrace.
    Arguments:
    Arg10000000000000028memory referenced
    Arg2
    0000000000000002IRQL
    Arg3
    0000000000000000value 0 read operationwrite operation
    Arg4
    fffff88001f496fdaddress which referenced memory

    Debugging Details
    :
    ------------------


    READ_ADDRESSGetPointerFromAddressunable to read from fffff80003500100
     0000000000000028 

    CURRENT_IRQL
    :  2

    FAULTING_IP

    NETIO!RtlCopyBufferToMdl+1d
    fffff880
    `01f496fd 448b5228        mov     r10d,dword ptr [rdx+28h]

    CUSTOMER_CRASH_COUNT:  1

    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

    BUGCHECK_STR:  0xD1

    PROCESS_NAME:  System

    TRAP_FRAME:  fffff88003d706f0 -- (.trap 0xfffff88003d706f0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff88003d70910 rbx=0000000000000000 rcx=0000000000000000
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88001f496fd rsp=fffff88003d70880 rbp=fffff88003d709b0
     r8=00000000ffffffbc  r9=0000000000000044 r10=0000000000000000
    r11=fffffa8017a130f0 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    NETIO!RtlCopyBufferToMdl+0x1d:
    fffff880
    `01f496fd 448b5228        mov     r10d,dword ptr [rdx+28hds:0860:00000000`00000028=????????
    Resetting default scope

    LAST_CONTROL_TRANSFER:  from fffff800032d0569 to fffff800032d0fc0

    STACK_TEXT:  
    fffff880
    `03d705a8 fffff800`032d0569 : 00000000`0000000a 00000000`00000028 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880
    `03d705b0 fffff800`032cf1e0 : 00000000`00004045 fffff880`03d70cc7 00000000`00000000 00000000`00000044 : nt!KiBugCheckDispatch+0x69
    fffff880
    `03d706f0 fffff880`01f496fd : 00000000`00000000 00000000`00042f90 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
    fffff880
    `03d70880 fffff880`020c40fc : fffffa80`1206be68 fffff880`020927b6 00000000`00000000 fffffa80`11f6d1a0 : NETIO!RtlCopyBufferToMdl+0x1d
    fffff880
    `03d708e0 fffff880`020902e8 : fffffa80`17a130f0 00000000`00000000 fffffa80`1a40c010 00000000`0b53b1c2 : tcpip! ?? ::FNODOBFM::`string'+0x1d0ff
    fffff880`03d70950 fffff880`02081b34 : 00000000`00000006 00000000`00000017 00000000`00004045 00000000`00000cc7 : tcpip!TcpTcbCarefulDatagram+0x1a98
    fffff880`03d70b00 fffff880`02080aea : fffffa80`10cc9f00 00000000`6dd956ed fffffa80`076121f0 00000000`00000000 : tcpip!TcpTcbReceive+0x694
    fffff880`03d70cb0 fffff880`0208208b : fffffa80`1265dedc fffffa80`10e06140 00000000`00000000 fffff880`03d71000 : tcpip!TcpMatchReceive+0x1fa
    fffff880`03d70e00 fffff880`0207a067 : fffffa80`10cc9f00 fffffa80`10cc0cc7 fffffa80`00004045 00000000`00004045 : tcpip!TcpPreValidatedReceive+0x36b
    fffff880`03d70ed0 fffff880`02079bda : 00000000`00000000 fffff880`02188800 fffff880`03d71090 00001f80`008700a4 : tcpip!IppDeliverListToProtocol+0x97
    fffff880`03d70f90 fffff880`020791d9 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff880`03d71080 : tcpip!IppProcessDeliverList+0x5a
    fffff880`03d71030 fffff880`02076f3f : 00000000`00000000 00000000`1209c000 fffff880`02188800 fffff880`02188800 : tcpip!IppReceiveHeaderBatch+0x23a
    fffff880`03d71110 fffff880`02076532 : fffffa80`120a15b0 00000000`00000000 fffffa80`1209c000 00000000`00000002 : tcpip!IpFlcReceivePackets+0x64f
    fffff880`03d71310 fffff880`020e9eaa : 00000000`00000000 00000000`00000000 fffffa80`1209c010 fffffa80`1ae73cd0 : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
    fffff880`03d713f0 fffff800`032dcc48 : fffffa80`119ec090 fffffa80`1ae73cd0 fffffa80`06789b50 00000000`00000001 : tcpip! ?? ::FNODOBFM::`string'
    +0x4ff22
    fffff880
    `03d71440 fffff880`02076092 fffff880`020758f0 fffffa80`1220b6e0 fffff880`01895a00 00000000`00000001 nt!KeExpandKernelStackAndCalloutEx+0xd8
    fffff880
    `03d71520 fffff880`01f050eb fffffa80`120a08d0 00000000`00000000 fffffa80`11bbf1a0 00000000`00000000 tcpip!FlReceiveNetBufferListChain+0xb2
    fffff880
    `03d71590 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ndis!ndisMIndicateNetBufferListsToOpen+0xdb


    STACK_COMMAND
    :  kb

    FOLLOWUP_IP

    NETIO!RtlCopyBufferToMdl+1d
    fffff880
    `01f496fd 448b5228        mov     r10d,dword ptr [rdx+28h]

    SYMBOL_STACK_INDEX:  3

    SYMBOL_NAME:  NETIO!RtlCopyBufferToMdl+1d

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: NETIO

    IMAGE_NAME:  NETIO.SYS

    DEBUG_FLR_IMAGE_TIMESTAMP:  5034f6a0

    FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d

    BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d

    Followup: MachineOwner
     
  6. ArmsRace

    ArmsRace Thread Starter

    Joined:
    Oct 25, 2004
    Messages:
    17
    Yes I got them from ASUS website, which is a P8Z68-V PRO.
     
  7. Lance1

    Lance1

    Joined:
    Aug 4, 2003
    Messages:
    5,613
    Under LAN They posted a note;


    Did you follow this prior to installing the updated drivers?
     
  8. ArmsRace

    ArmsRace Thread Starter

    Joined:
    Oct 25, 2004
    Messages:
    17
    Hey Thanks for your time on this. I don't think I did do the nvm update originally but I've since downloaded it unzipped it and double clicked the executable but only a black dos box pops up for a mil of a second and that's it. I'm not sure if its updating anything or not. Regardless now the Neto.sys problem is worse than ever. I now get the BSOD every 10 or so minutes and have to reboot. I'm thinking last resort to back everything up and do a fresh Win 7 install. What do you think? Are there any other options?
     
  9. Lance1

    Lance1

    Joined:
    Aug 4, 2003
    Messages:
    5,613
    Did you read the read me file?


    Whether you are 32 or 64 bit, run the command according to what you have.
     
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