netscape 7.1 plugin ??

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*WsW*WYATT

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Joined
Jul 10, 2003
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i am trying to run trend micros housecall online with netscape 7.1 and it directs me to download a plugin and install it ... when i try to install it i can't find the directory for the plugins ... i got to c:\program files\netscape\netscape\plugin but the installer says that it is not the plugin directory ???

anyone know anything about this .....

TIA

Ben
 
Joined
Oct 26, 2001
Messages
57,793
You should have a plugin folder.
Have you looked in the c:\program files\netscape\netscape for the folder to see if it is there.
Also open Netscape and click on "Help" and then "About Plug-ins"
You should see what plugins are installed.

Here is a site but I don't see anything there about your trouble.
http://home.att.net/~cherokee67/index6.html

Do you have the java turned off or a firewall blocking java or both?
You may need to have them to do the install.
 

*WsW*WYATT

Thread Starter
Joined
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Messages
55
yes the folder is there .... but it just won't install .... java comes up when i try to run the scanner ... then it prompts me for the download and install ....
 

*WsW*WYATT

Thread Starter
Joined
Jul 10, 2003
Messages
55
here is what plugins are installed and they are all enabled ...

Installed plug-ins
Find more information about browser plug-ins at Netscape.com.
Help for installing plug-ins is available from plugindoc.mozdev.org.
Mozilla ActiveX control and plugin support

File name: npmozax.dll
Mozilla ActiveX control and plugin module

MIME Type Description Suffixes Enabled
application/x-oleobject ActiveX *.ocx Yes
application/oleobject ActiveX *.ocx Yes
Mozilla Default Plug-in

File name: npnul32.dll
Default Plug-in

MIME Type Description Suffixes Enabled
* Mozilla Default Plug-in * Yes
McAfee Clinic

File name: NPMGWRAP.DLL
McAfee Clinic Activator Plugin (1,0,0,5)

MIME Type Description Suffixes Enabled
application/x-mc-activator McAfee Clinic Activator mcp Yes
Shockwave Flash

File name: npswf32.dll
Shockwave Flash 6.0 r79

MIME Type Description Suffixes Enabled
application/x-shockwave-flash Macromedia Flash movie swf Yes
application/futuresplash FutureSplash movie spl Yes
Java Plug-in

File name: NPJava11.dll
Java Plug-in 1.4.1_02 for Netscape Navigator (DLL Helper)

MIME Type Description Suffixes Enabled
application/x-java-applet;version=1.1.1 Java Applet Yes
application/x-java-bean;version=1.1.1 JavaBeans Yes
application/x-java-applet;version=1.1 Java Applet Yes
application/x-java-bean;version=1.1 JavaBeans Yes
application/x-java-applet Java Applet Yes
application/x-java-bean JavaBeans Yes
Java Plug-in

File name: NPJava12.dll
Java Plug-in 1.4.1_02 for Netscape Navigator (DLL Helper)

MIME Type Description Suffixes Enabled
application/x-java-applet;version=1.2 Java Applet Yes
application/x-java-bean;version=1.2 JavaBeans Yes
application/x-java-applet;version=1.1.3 Java Applet Yes
application/x-java-bean;version=1.1.3 JavaBeans Yes
application/x-java-applet;version=1.1.2 Java Applet Yes
application/x-java-bean;version=1.1.2 JavaBeans Yes
Java Plug-in

File name: NPJava13.dll
Java Plug-in 1.4.1_02 for Netscape Navigator (DLL Helper)

MIME Type Description Suffixes Enabled
application/x-java-applet;version=1.3.1 Java Applet Yes
application/x-java-bean;version=1.3.1 JavaBeans Yes
application/x-java-applet;version=1.4 Java Applet Yes
application/x-java-bean;version=1.4 JavaBeans Yes
application/x-java-applet;version=1.4.1 Java Applet Yes
application/x-java-bean;version=1.4.1 JavaBeans Yes
Java Plug-in

File name: NPJava32.dll
Java Plug-in 1.4.1_02 for Netscape Navigator (DLL Helper)

MIME Type Description Suffixes Enabled
application/x-java-applet;version=1.3 Java Applet Yes
application/x-java-bean;version=1.3 JavaBeans Yes
application/x-java-applet;version=1.2.2 Java Applet Yes
application/x-java-bean;version=1.2.2 JavaBeans Yes
application/x-java-applet;version=1.2.1 Java Applet Yes
application/x-java-bean;version=1.2.1 JavaBeans Yes
Java Plug-in

File name: NPJPI141_02.dll
Java Plug-in 1.4.1_02 for Netscape Navigator (DLL Helper)

MIME Type Description Suffixes Enabled
application/x-java-applet;jpi-version=1.4.1_02 Java Applet Yes
application/x-java-bean;jpi-version=1.4.1_02 JavaBeans Yes
Java Plug-in

File name: NPOJI610.dll
Java Plug-in 1.4.1_02 for Netscape Navigator (DLL Helper)

MIME Type Description Suffixes Enabled
application/x-java-vm Java Virtual Machine for Netscape 6.x Yes
MetaStream 3 Plugin

File name: npViewpoint.dll
MetaStream 3 Plugin r4

MIME Type Description Suffixes Enabled
application/x-mtx MetaStream Plugin File mtx Yes
RealJukebox NS Plugin

File name: nprjplug.dll
RealJukebox Netscape Plugin

MIME Type Description Suffixes Enabled
none RealJukebox NS Plugin File none Yes
RealPlayer(tm) G2 LiveConnect-Enabled Plug-In (32-bit)

File name: nppl3260.dll
RealPlayer(tm) LiveConnect-Enabled Plug-In

MIME Type Description Suffixes Enabled
audio/x-pn-realaudio-plugin RealPlayer(tm) as Plug-in rpm Yes
RealOne Player Version Plugin

File name: nprpjplug.dll
6.0.11.847

MIME Type Description Suffixes Enabled
application/vnd.rn-realplayer-javascript RealOne Player Javascript Plugin .rpj Yes
Adobe Acrobat

File name: nppdf32.dll
Adobe Acrobat Plug-In Version 5.00 for Netscape

MIME Type Description Suffixes Enabled
application/pdf Acrobat pdf Yes
QuickTime Plug-in 6.0.2

File name: npqtplugin6.dll
The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes Enabled
image/x-tiff TIFF image file tif,tiff Yes
QuickTime Plug-in 6.0.2

File name: npqtplugin5.dll
The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes Enabled
image/pict PICT image file pict,pic,pct Yes
image/x-pict PICT image file pict,pic,pct Yes
image/png PNG image file png Yes
image/x-png PNG image file png Yes
image/x-quicktime QuickTime Image File qtif,qti Yes
image/x-sgi SGI image file sgi,rgb Yes
image/x-targa TGA image file targa,tga Yes
image/tiff TIFF image file tif,tiff Yes
QuickTime Plug-in 6.0.2

File name: npqtplugin4.dll
The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes Enabled
audio/mpeg MPEG audio file mpeg,mpg,m1s,m1a,mp2,mpm,mpa Yes
audio/x-mpeg MPEG audio file mpeg,mpg,m1s,m1a,mp2,mpm,mpa Yes
video/mp4 MPEG-4 media file mp4,mpg4 Yes
audio/mp4 MPEG-4 media file mp4,mpg4 Yes
image/x-macpaint MacPaint image file pntg,pnt,mac Yes
QuickTime Plug-in 6.0.2

File name: npqtplugin3.dll
The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes Enabled
audio/x-gsm GSM audio file gsm Yes
video/x-mpeg MPEG media file mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa Yes
video/mpeg MPEG media file mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa Yes
QuickTime Plug-in 6.0.2

File name: npqtplugin2.dll
The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes Enabled
audio/x-aiff AIFF audio file aiff,aif,aifc,cdda Yes
audio/basic uLaw/AU audio file au,snd,ulw Yes
audio/mid MIDI file mid,midi,smf,kar Yes
audio/x-midi MIDI file mid,midi,smf,kar Yes
audio/midi MIDI file mid,midi,smf,kar Yes
audio/vnd.qcelp QUALCOMM PureVoice audio file qcp Yes
QuickTime Plug-in 6.0.2

File name: npqtplugin.dll
The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes Enabled
application/sdp SDP stream descriptor file sdp Yes
application/x-sdp SDP stream descriptor file sdp Yes
application/x-rtsp RTSP stream descriptor file rtsp,rts Yes
video/quicktime QuickTime Movie mov,qt Yes
video/flc AutoDesk Animator (FLC) file flc,fli Yes
audio/aiff AIFF audio file aiff,aif,aifc,cdda Yes
Microsoft (R) DRM

File name: NPDRMV2.DLL
Network Object Plugin

MIME Type Description Suffixes Enabled
application/x-drm-v2 Network Interface Plugin nip Yes
Windows Media Player Plug-in Dynamic Link Library

File name: NPDSPLAY.DLL
Npdsplay dll

MIME Type Description Suffixes Enabled
application/asx Media Files * Yes
video/x-ms-asf-plugin Media Files * Yes
application/x-mplayer2 Media Files * Yes
video/x-ms-asf Media Files asf,asx,* Yes
video/x-ms-wm Media Files wm,* Yes
audio/x-ms-wma Media Files wma,* Yes
audio/x-ms-wax Media Files wax,* Yes
video/x-ms-wmv Media Files wmv,* Yes
video/x-ms-wvx Media Files wvx,* Yes
Microsoft® Windows Media Services

File name: NPWMSDRM.DLL
Windows Multimedia Services DRM Store Plug-In

MIME Type Description Suffixes Enabled
application/x-drm DRM File dnp Yes
Shockwave for Director

File name: np32dsw.dll
Macromedia Shockwave for Director Netscape plug-in, version 8.5

MIME Type Description Suffixes Enabled
application/x-director Shockwave Movie dir,dxr,dcr Yes
 
Joined
Oct 26, 2001
Messages
57,793
Originally posted by *WsW*WYATT:
yes the folder is there .... but it just won't install .... java comes up when i try to run the scanner ... then it prompts me for the download and install ....
I just did the very same thing and got the install and tried to install it but it will not work.

I did use housecall online and it works with IE to do the trend micros housecall online.

I don't know why it does not work with Netscape.
 
Joined
Oct 26, 2001
Messages
57,793
You know I install the Sun Java and not what you get with Netscape so maybe that is the trouble if you did the same thing.
Only a guess here.
 

*WsW*WYATT

Thread Starter
Joined
Jul 10, 2003
Messages
55
i would use ie but i can't download .exe files for some reason ... rollin roger tried to help me out with this problem a month or 2 ago ... and now i am trying to use an online scanner and it said i needed netscape ... so using opera browser i downloaded netscape and can't get it to work

what do you mean about sun java ???
 
Joined
Oct 26, 2001
Messages
57,793
No not with Netscape.
The plugin wanted by default to install where I had netscape 4.7 installed. So maybe it is not made to work with netscape 6 or 7.

I can use the housecall just find with IE.
 

*WsW*WYATT

Thread Starter
Joined
Jul 10, 2003
Messages
55
the thing with housecall is that it is an exe file download ... and like i stated before i can't download exe files with ie ... so i guess i am sol .... maybe i can find an old version of netscape on the net and try that ....
 
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