I can't get into Netscape because I can't get past the user profile screen. When I fill out the create new user, it tells me that it has my information from a previous installation & wants to know if it should use that information. It doesn't matter what I answer because I can't get Netscape either way. I keep getting the same create new user screen. How can I get rid of it and get into Netscape? Any help will be appreciated.