1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Network adapter not detected

Discussion in 'Windows Vista' started by fred2028, Sep 24, 2008.

Thread Status:
Not open for further replies.
Advertisement
  1. fred2028

    fred2028 Thread Starter

    Joined:
    Aug 26, 2006
    Messages:
    495
    I have a network adapter in my laptop, but recently it's not being detected. I've tried reinstalling its driver from Acer's website and restarted, but no luck. Right now I can only connect via Wi-Fi and not ethernet. The normal adapter is called Atheros. I have also tried Windows Update. Anyone have any idea what's wrong?

    Acer Aspire 6920G
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,182
    First Name:
    Terry
    Are you saying that your ethernet adapter (or controller) is not detected in Device Manager?

    If so, are there any unknown devices or warnings or errors?
     
  3. DaveA

    DaveA Trusted Advisor Spam Fighter

    Joined:
    Nov 16, 1999
    Messages:
    16,073
    First Name:
    David
    Most laptops have s switch on the front to turn it ON/OFF, by chance has yours been turned off?
     
  4. fred2028

    fred2028 Thread Starter

    Joined:
    Aug 26, 2006
    Messages:
    495
    This is an ethernet card, not wireless. And no, it doesn't show up in Device Manager. I have 1 unknown device but that's my finger print reader.
     
  5. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,182
    First Name:
    Terry
    Check in the BIOS to see if it somehow became disabled. If not, it is in all likelihood dead.
     
  6. fred2028

    fred2028 Thread Starter

    Joined:
    Aug 26, 2006
    Messages:
    495
    How do you check in BIOS?
     
  7. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,182
    First Name:
    Terry
    When you turn the PC on or Restart tap the F2 or Esc or whatever key on your particular PC allows you to enter the BIOS (Setup). When you get there you look around. The required key is shown briefly on the screen, and may be in your documentation.
     
  8. fred2028

    fred2028 Thread Starter

    Joined:
    Aug 26, 2006
    Messages:
    495
    OK looked in there, nothing.

    There are 2 lights around my ethernet port. When I plug a cord in, the yellow 1 flashes (left) but the green one (right) doesn't turn on.
     
  9. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/752810

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice