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Network adapter windows 7 home premium

Discussion in 'Windows 7' started by Ipman55, Oct 17, 2019.

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  1. Ipman55

    Ipman55 Thread Starter

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    Pc crashed. Had to reinstall the program with disc. When completed, said i had no network adapter. Tried finding on computer. Says unknown ethernet controller can not be used. Download new one. Cant do that without internet. Whats next???
    Hp pc model#55753w. Need more info just ask. Should i junk it.
     
  2. bassfisher6522

    bassfisher6522

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    How did you reinstall?
     
  3. flavallee

    flavallee Trusted Advisor

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    There is no such HP model as a "55753w".
    What's the serial number(S/N) and product number(P/N) and model number(M/N) on yours?

    What kind of disc did you use to reinstall Windows 7 Home Premium?
    Is it a standard install disc or is it a system recovery/factory restore disc?
    Submitting an image of it would be helpful.

    --------------------------------------------------------------
     
  4. Ipman55

    Ipman55 Thread Starter

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    Had to purchase recovery disc. Hp pavillion slimline
    Model is as stated according to sticker. Serial#3cr1110xjb. Product # is 00359-112-0000007-88589. Attached photo below.
     

    Attached Files:

  5. Couriant

    Couriant Trusted Advisor

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    Let us know if you still need assistance. The reason you didn't have the network driver before is that you didnt use an HP disc before.

    Here are your computer drivers: HP Pavilion Slimline s5753w Desktop PC
    There are only Windows 7 or Windows 8 drivers listed for this machine. There are no Windows 10 drivers so be mindful of this if you decide to go to Windows 10 on this machine.

    Here is the Network driver for your machine, if you need it. You will need to download it from another computer and transfer via USB thumb drive.

    Network Driver
     
    Last edited: Oct 17, 2019
  6. bassfisher6522

    bassfisher6522

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    That link goes to the warranty page.
     
  7. Couriant

    Couriant Trusted Advisor

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    scroll down a little and drivers will be there :)
    upload_2019-10-17_12-17-54.png
     
  8. bassfisher6522

    bassfisher6522

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    This is what I see......so I'm wondering if location is the problem. I'm in the US.

    top .png

    bottom.png
     
  9. Couriant

    Couriant Trusted Advisor

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    Ahh, I guess I am cached... Using Edge, i see that while it was going to the site, it redirected it to the warranty page. Just copy/paste the serial so get the specific details of the machine.

    I will change the link. Try now
     
  10. flavallee

    flavallee Trusted Advisor

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    Last edited: Oct 17, 2019
    bassfisher6522 likes this.
  11. flavallee

    flavallee Trusted Advisor

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  12. bassfisher6522

    bassfisher6522

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    Works!
     
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