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Network area connection going on & off

Discussion in 'Networking' started by Haremgmtsvcs, Dec 3, 2014.

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  1. Haremgmtsvcs

    Haremgmtsvcs Thread Starter

    Joined:
    Dec 3, 2014
    Messages:
    2
    Good afternoon. I hope everyone is doing well.

    I have a problem with my network area connection going on & off. :( My company (2 other office people) is sharing my computer and they keep getting kicked out of quickbooks. Wiring seems to be okay, should be since we are an electrical & mechanical contractor - ha ha. Please help :)
    See settings below:

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\WDSnow>IPCONFIG/ALL

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Wendy
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : home

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : home
    Description . . . . . . . . . . . : Intel(R) 82566DM-2 Gigabit Network C
    onnection
    Physical Address. . . . . . . . . : 00-21-70-3D-79-3E
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.5
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    Lease Obtained. . . . . . . . . . : Wednesday, December 03, 2014 11:52:1
    8 AM
    Lease Expires . . . . . . . . . . : Thursday, December 04, 2014 11:52:18
    AM

    C:\Documents and Settings\WDSnow>

    Pinging a couple of times gets the following:

    Ping statistics for 98.138.253.109:
    Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 43ms, Maximum = 74ms, Average = 45ms

    Ping statistics for 98.138.253.109:
    Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 43ms, Maximum = 111ms, Average = 45ms

    Ping statistics for 98.139.183.24:
    Packets: Sent = 50, Received = 10, Lost = 40 (80% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 21ms, Maximum = 28ms, Average = 23ms

    Ping statistics for 98.139.183.24:
    Packets: Sent = 50, Received = 0, Lost = 50 (100% loss),

    Ping statistics for 206.190.36.45:
    Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 73ms, Maximum = 81ms, Average = 74ms
     
  2. bobthehippy

    bobthehippy

    Joined:
    Jun 22, 2013
    Messages:
    97
    If Quickbooks is on your computer, I would start an extended ping from both of their computers to yours:

    ping -t 192.168.1.5

    Leave it running for some time and see if it drops. Just minimise the command window and get them to use QB again. Check the ping test when they lose QB connectivity.
     
  3. bobthehippy

    bobthehippy

    Joined:
    Jun 22, 2013
    Messages:
    97
    Or do you mean that they physically sit at your computer to use QB?
     
  4. Haremgmtsvcs

    Haremgmtsvcs Thread Starter

    Joined:
    Dec 3, 2014
    Messages:
    2
    HI Bobthehippy. :) Good morning.
    No, they both have computers to use QB and mine is shared
     
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