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Network card not recognizing network

Discussion in 'Networking' started by mmclaren, Feb 2, 2011.

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  1. mmclaren

    mmclaren Thread Starter

    Joined:
    Feb 2, 2011
    Messages:
    1
    I have a small office with 5 computers. All are Windows 7 and networked via a domain and a central server. Internet is T1 - we have a modem, router, and switch in that order. One of my computers just stopped recognizing the network and has no internet. I have checked all the cables and know that the internet is running to the computer because I have a VOIP phone on the same line that works fine.

    The computer can recognize the Network card and says that it is functioning properly. All other computers are functioning properly and are all able to see the network and have internet.

    Any thoughts?
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,652
    First Name:
    Wayne
    lets see an ipconfig /all and ping tests


    ------------------------------------------------------------------------
    {ipconfig /all}
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
    We would like to see the results from ipconfig /all post back the results here
    -> Start
    -> (XP - enter the following in the RUN box)
    cmd /k ipconfig /all
    -> (Vista or Windows 7 - enter the following in the Search box)
    cmd /k ipconfig /all

    A black box will appear on the screen -
    rightclick in the box
    select all
    enter
    control key + C key - to copy

    then reply here and
    control key + V to paste
    ------------------------------------------------------------------------
    {Ping Tests}
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

    Start> Run {search bar in Vista}> CMD to open a DOS window and type:

    Type the following command
    Ping {plus the number thats shown against the default gateway shown in above ipconfig /all}
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping google.com
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping 209.183.226.152
    post back results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste
    ------------------------------------------------------------------------
     
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