Solved Network Card not recognoised in my PC?

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Fish_Head

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Feb 25, 2012
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Hi Frank -that all seemed too easy -I just followed those instructions and now my connection is restored.

Thank you for bearing with me, and thank you very, very much for identifying what was happening and offering a solution so efficiently. It is very, very much appreciated
 

flavallee

Frank
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83,879
Hi Frank -that all seemed too easy -I just followed those instructions and now my connection is restored.
Good news at last! 😀 (y)
Thank you for bearing with me, and thank you very, very much for identifying what was happening and offering a solution so efficiently. It is very, very much appreciated
You're very welcome. :)

Just to make sure no issue can occur with the Intel PRO/1000 GT ethernet card being present in the computer, do the following:
Go into the Device Manager, then expand the Network Adapters heading.
Right-click on the Intel PRO/1000 GT entry, then select to disable it.
Ignore the warning that appears.

While you're still in the Device Manager, do the following:
Double-click the Realtek PCIe GbH Family Controller entry to open its properties window.
Click the "Driver" tab.
Submit an image of that window so I can confirm the driver version and driver date.

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Fish_Head

Thread Starter
Joined
Feb 25, 2012
Messages
10
thanks again, Frank...
Intel PRO/1000 GT is disabled now (I guess it's OK to physically remove it as well?)

and here is the driver info for the Realtek Controller:RealtekDriverDetailsNew.jpg
I assume this is all good too?
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,879
Everything looks good in your 2 images.
The dedicated ethernet card is disabled and the integrated ethernet device has the most current driver. (y)

I was going to suggest removing the dedicated ethernet card, but I wasn't sure if you wanted to do that, so that's why I had you disable it.
Personally, I would remove it because it's useless in Windows 10. (n)

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Fish_Head

Thread Starter
Joined
Feb 25, 2012
Messages
10
Thanks for that confirmation Frank -I'll definitely remove that card!
..another one to put down to experience, and I've learned a litttle more :)

Thank you again (y)
All the best,
Bill.
 
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