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Network card problems...

Discussion in 'Networking' started by amandacampbell, Jan 20, 2011.

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  1. amandacampbell

    amandacampbell Thread Starter

    Joined:
    Jan 20, 2011
    Messages:
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    so I have a laptop that I restored to factory settings... forgetting that when I had received my laptop that I was unable to connect to the net wirelessly. so someone I used to work with at that time "updated my network card" however I do not know how to do this... any help?
     
  2. amandacampbell

    amandacampbell Thread Starter

    Joined:
    Jan 20, 2011
    Messages:
    2
    Also I went into the device manager and tried updating driver software for "WAN miniports" there are a number of them and a few of them updated while others said unable to..
     
  3. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
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    First Name:
    Wayne
    would you post back the Make and exact model of the laptop - What windows version you restored - XP, Vista etc
    also post back a screen shot of device manager

    ------------------------------------------------------------------------
    {Device Manager}
    Post back the results in device manager
    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
    Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
    windows 7
    start > control panel> System and Security> Device Manager

    network adaptors, click on the + > post back the devices listed there
    are there any ! ? or X


    post a screen shot of the device manager - network adapters

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here
    ------------------------------------------------------------------------
     
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