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Network Connection Issues

Discussion in 'Networking' started by Fern1234, Feb 3, 2015.

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  1. Fern1234

    Fern1234 Thread Starter

    Joined:
    Feb 3, 2015
    Messages:
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    Hi - I have a PC running Windows XP and connected to a router from formerly ATT Uverse now Frontier. I can connect to Internet Explorer but when I try to download Firefox or any other programs I get a message that says no internet connection, please check your internet connection. How do I check this if I am able to connect to the internet?
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,176
    First Name:
    Terry
    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following commands:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    ping 8.8.4.4

    ping yahoo.com


    [Press ENTER after each command.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
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