Network Connection Issues

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Fern1234

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Feb 3, 2015
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Hi - I have a PC running Windows XP and connected to a router from formerly ATT Uverse now Frontier. I can connect to Internet Explorer but when I try to download Firefox or any other programs I get a message that says no internet connection, please check your internet connection. How do I check this if I am able to connect to the internet?
 

TerryNet

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Mar 23, 2005
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Terry
please check your internet connection. How do I check this if I am able to connect to the internet?
Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

Type the following commands:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

ping 8.8.4.4

ping yahoo.com


[Press ENTER after each command.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 
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