1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Network 'doesn't have valid IP configuration'

Discussion in 'Networking' started by madhousemama, Jul 1, 2016.

Thread Status:
Not open for further replies.
  1. madhousemama

    madhousemama Thread Starter

    Jul 1, 2016

    Ever since upgrading to Windows 10 I have been unable to get on to the internet.

    The computer is connected to the network but it won't allow internet access when all other devices in the house connect just fine.

    When I run Windows Network Diagnosis it detects the issue 'doesn't have valid IP configuration'.

    In the network and sharing center the network is listed as 'unidentified network, public network'. (I have been able to change this to a private network using Troubleshoot Problems - Network and Internet but every time I restart the computer it returns to a public network).

    In the Wireless Network Connection Status it says Media enabled, IPv4 connectivity: no network access.

    When I run ipconfig /all in an admin command prompt the IPv4 default gateway is blank.

    If I run netsh winsock reset catalog I get file not found.

    I have since plugged the Ethernet cable directly into the router but have exactly the same problem.

    Can anyone help. I lost a whole day trying every built in diagnosis and various suggestions from internet forums/help sites but to no avail. Problem remains the same.

    May thanks,

    Clair :(
  2. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    Make sure you have the latest networking drivers (from the PC or motherboard manufacturer's site for integrated adapter).

    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following command:


    [Note that there is no space between the slash and ALL.]

    [Press ENTER after each command.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1173853

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice