Network Drops Out - FTP Error

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jon-showtec

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Jan 10, 2011
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Hi posted this in web design but was advised it may be better in here.

Got a bit of a strange issue. Been using Dreamweaver for a while to edit our websites. All of a sudden I now get a FTP error when I try and connect (it takes a short while trying first), and the strangest part is that after I get this error, the internet on all the computers on my network stops working. I have to turn the router off and back on again to get the internet working. If I then try and connect in Dreamweaver again, the internet stops again.

Additionally, when it does this I also cannot log in to the router.

Any ideas?

Thanks,

Jon.
 

TerryNet

Terry
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What does the WAN status (e.g., IP, Default Gateway) of your router show for good internet access and for when internet access has been lost?

What do the LEDs on the modem and on the router tell you about the problem?

What is the brand and model of your modem? Of your router?
 

jon-showtec

Thread Starter
Joined
Jan 10, 2011
Messages
6
Details from the router while operational:

Internet Settings ADSL StatusConnected Data Rate Down/Up7616Kb/448Kb WAN MAC address00-11-50-85-EC-E4 Connection TypePPPoA Wan IP86.142.238.237 Subnet mask255.0.0.0 Default gateway217.47.71.250 DNS Address217.32.171.21
LAN Settings LAN/WLAN MAC00-11-50-85-EC-E3/ 00-11-50-85-EC-E5/ IP address192.168.2.1 Subnet mask255.255.255.0 DHCP ServerEnabled DHCP Clients num8
When it stops working I cannot log in to the router. All network traffic stops, and the only way to restore it is to turn the router off and on again. All lights stay on on the router as if nothing has happened.
 

TerryNet

Terry
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When it stops working I cannot log in to the router.
You said this in your initial post and I missed it. :eek: Sorry.

It sounds like the router may be dying. Make sure that it has adequate ventilation and is not overheating. Make sure the electrical system is not suffering "brownouts," as low voltage could mess with the router.

Make sure you have the latest firmware update; then reset the router to factory default settings and reconfigure it.
 
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