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Network Issues After Using Windows XP 32 Bit SP3 Installation Disk As A Repair Method

Discussion in 'Networking' started by Batman8, May 14, 2015.

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  1. Batman8

    Batman8 Thread Starter

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    May 14, 2015
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    I have had some problems with Windows XP Home Edition 32 Bit SP3 with errors, blue screens, and possible malware issues. So I decide to take my installation (My PC Healer) disk and do an OS Repair on my Dell Dimension 3000 and I was successful… or so I thought.

    When I restarted the OS after the installation was complete, I was dismayed to find out that I the OS wasn’t seeing my network connection! As you see in “Picture (1)” So I have tried to add Drivers from Dell, Work in and run Regedit, cmd (REG add "HKCU\Software\Policies\Microsoft\MMC{58221c66-EA27-11CF-ADCF-00AA00A80033}"/v Restrict_Run /t REG_DWORD/d0/f) and services.msc with zero joy! Can ANYONE help me!

    Thanks;
    Batman8

    P.S. Here is a list of Services that are active and inactive on my OS Machine:

    Running Application Layer Gateway Service
    Running Automatic Updates
    Running Avast Antivirus
    Running Background Intelligent Transfer Service
    Running COM+ Event System
    Running Cryptographic Services
    Running DCOM Server Process Launcher
    Running DHCP Client
    Running Distributed Link Tracking Client
    Running DNS Client
    Running Error Reporting Service
    Running Event Log
    Running Fast User Switching Compatibility
    Running GManager
    Running Help and Support
    Running HID Input Service
    Running Indexing Service
    Running IPSEC Services
    Running MCTDesktopSvr
    Running MlPatch
    Running Network Connections
    Running Network Location Awareness (NLA)
    Running Plug and Play
    Running Print Spooler
    Running PRISMSVC
    Running Protected Storage
    Running Remote Access Connection Manager
    Running Remote Procedure Call (RPC)
    Running Secondary Logon
    Running Security Accounts Manager
    Running Security Center
    Running Server
    Running Shell Hardware Detection
    Running Smart Card
    Running SNMP Service
    Running SSDP Discovery Service
    Running System Event Notification
    Running System Restore Service
    Running Task Scheduler
    Running TCP/IP NetBIOS Helper
    Running Telephony
    Running Terminal Services
    Running Themes
    Running U2VSvr
    Running U2VT2Svr
    Running WebClient
    Running Windows Audio
    Running Windows Driver Foundation - User-mode Driver Framework
    Running Windows Firewall/Internet Connection Sharing (ICS)
    Running Windows Image Acquisition (WIA)
    Running Windows Management Instrumentation
    Running Windows Time
    Running Wireless Zero Configuration
    Running Workstation
    Stopped .NET Runtime Optimization Service v2.0.50727_X86
    Stopped Adobe Flash Player Update Service
    Stopped Alerter
    Stopped Application Management
    Stopped ASP.NET State Service
    Stopped ClipBook
    Stopped COM+ System Application
    Stopped Computer Browser
    Stopped Distributed Transaction Coordinator
    Stopped Extensible Authentication Protocol Service
    Stopped Fax
    Stopped Google Update Service (gupdate)
    Stopped Google Update Service (gupdatem)
    Stopped Health Key and Certificate Management Service
    Stopped HTTP SSL
    Stopped IMAPI CD-Burning COM Service
    Stopped Logical Disk Manager
    Stopped Logical Disk Manager Administrative Service
    Stopped messagea
    Stopped Messenger
    Stopped Microsoft .NET Framework NGEN v4.0.30319_X86
    Stopped Microsoft Office Diagnostics Service
    Stopped MS Software Shadow Copy Provider
    Stopped Net Logon
    Stopped Net.Tcp Port Sharing Service
    Stopped NetMeeting Remote Desktop Sharing
    Stopped Network Access Protection Agent
    Stopped Network DDE
    Stopped Network DDE DSDM
    Stopped Network Provisioning Service
    Stopped NT LM Security Support Provider
    Stopped Office Source Engine
    Stopped Performance Logs and Alerts
    Stopped Portable Media Serial Number Service
    Stopped QoS RSVP
    Stopped Remote Access Auto Connection Manager
    Stopped Remote Desktop Help Session Manager
    Stopped Remote Procedure Call (RPC) Locator
    Stopped Removable Storage
    Stopped Routing and Remote Access
    Stopped SNMP Trap Service
    Stopped TCP/IP Print Server
    Stopped Uninterruptible Power Supply
    Stopped Universal Plug and Play Device Host
    Stopped Volume Shadow Copy
    Stopped Windows CardSpace
    Stopped Windows Installer
    Stopped Windows Media Player Network Sharing Service
    Stopped Windows Presentation Foundation Font Cache 3.0.0.0
    Stopped Windows Presentation Foundation Font Cache 4.0.0.0
    Stopped Wired AutoConfig
    Stopped WMI Performance Adapter
     

    Attached Files:

  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,371
    First Name:
    Wayne
    not sure why you are doing registry edits
    however, lets see a device manager screen shot

    ------------------------------------------------------------------------
    Device Manager

    Please Post back the results in device manager as requested below

    You will now need to take a screen shot and copy that back to the working PC.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the screen shot and attach the screen shot in a reply on the forum here.
    If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply

    how to access device manager for different windows versions

    http://www.computerhope.com/issues/ch000833.htm

    Hold the Windows key and press Pause key, should open to allow device manager to be seen, see the menu on the left hand side

    on a laptop you may need to use Hold the Windows key and press FN key + the pause key

    If the above does not work then


    Start > control Panel > system > {XP hardware Tab, device manager button} >

    Once you are in device manager then navigate to:

    network adapters, click on the + > post back the devices that are listed under network adapters
    are there any yellow ! ? or a X​

    post a screen shot of the device manager - network adapters

    To post a screen shot of the active window.
    For Windows XP
    Hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.

    To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
    Full details are available here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
     
  3. Batman8

    Batman8 Thread Starter

    Joined:
    May 14, 2015
    Messages:
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    Ok, what I have done since is enabled an old Network Adapter to my machine; however I still can’t get my internal Network Card with Ethernet to function. And before I did the “Repair Install”, it was working, well as well as Win XP can work.
    Meanwhile, I have done what you requested and did a screenshot of the Device Manager window AND ADDED a view of the Properties of my Network Adapter. Hopefully that helps some.
     

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  4. etaf

    etaf Moderator

    Joined:
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    Messages:
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    First Name:
    Wayne
    you need the drivers for all those devices with the yellow ?
    Ethernet and network controllers

    The Dell Dimension 3000 should also have a Service tag number label onit
    if you post that number , we can have a look on the Dell support site - download the drivers and install them and then you should be good
     
  5. Batman8

    Batman8 Thread Starter

    Joined:
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    Service Tag: B76VC61
     
  6. Batman8

    Batman8 Thread Starter

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    May 14, 2015
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    Correction - Service Tag: B76VZ61
     
  7. flavallee

    flavallee Trusted Advisor

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    Messages:
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    First Name:
    Frank
    I'm not familiar with My PC Healer, but it's possible you trashed the Windows XP operating system with it and may need to do a clean reinstall and get a fresh start.

    Here is the Dell support site that's assigned to your Dell Dimension 3000 desktop.

    It was purchased in March 2005 and came with Windows XP Home Edition SP2.

    These are the primary Windows XP drivers for it:

    Intel chipset

    Intel 82865G graphics

    Analog Devices ADI 198x audio (SoundMAX audio)

    Intel PRO/100 VE ethernet

    You should download and save all these drivers and then burn them to a CD-R or copy them to a USB thumb drive or do both so they'll be readily available to install when needed.

    You appear to be using a USB wireless adapter with that desktop, so you'll need to obtain its driver at its vendor or support site.

    ----------------------------------------------------------
     
  8. flavallee

    flavallee Trusted Advisor

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    Just in case you need it, and if you live in the U.S.A., you can purchase the restore disc kit for that desktop from here.
     

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  9. Batman8

    Batman8 Thread Starter

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    Thank's Flavallee; I am doing that right now!
     
  10. Batman8

    Batman8 Thread Starter

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    Download all the drives that was linked in this thread and solved the Multimedia Audio Controller problem; however the Ethernet & Network Controller still remain. (Sigh)
     

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  11. flavallee

    flavallee Trusted Advisor

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    Click the + in Network Adapters, then submit an image so we can see what's listed in that heading.

    Double-click the Ethernet Controller and Network Controller entries to open their properties window, then click the "Details" tab, then select "Hardware Ids" from the list, then submit images of those windows so we can see what their vendor and device codes are.

    --------------------------------------------------

    I'm getting ready to shut down for the rest of the day, so I'll check back here in the morning.

    ---------------------------------------------------
     
  12. Batman8

    Batman8 Thread Starter

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    Thanks for your help. I will have that ready soon.
     
  13. Batman8

    Batman8 Thread Starter

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    Hey Frank; here are the images as requested. I hope this helps. If you need anything else, let me know.
     

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  14. flavallee

    flavallee Trusted Advisor

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    The "Network Adapters" heading shows a Belkin Surf & Share Wireless USB Adapter device installed and working properly.

    Are you able to get an active wireless connection with it?

    ----------------------------------------------------------------------

    The "Ethernet Controller" entry shows vendor code 8086 and device code 1050.

    Those codes identify it as an Intel PRO/100 VE Network Connection ethernet device.

    Here is the most current driver (PRO2K3XP_32.exe) for it for Windows XP.

    Download and save it, then close all open windows first, then install it.

    ----------------------------------------------------------------------

    The "Network Controller" entry shows vendor code 1814 and device code 0301.

    Those codes identify it as a Ralink RT2561 Wireless-G PCI wireless card device.

    I had difficulty finding a reliable driver for it.

    ----------------------------------------------------------------------

    Do you actually have 2 wireless devices (Belkin and Ralink) in that desktop?

    ----------------------------------------------------------------------
     
  15. Batman8

    Batman8 Thread Starter

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    Yes, I am able to get an active wireless connection with it.

    I have only 1 wireless device (Belkin) in my desktop.
    ---------------------------------------------------------------------------------
    I downloaded the "Pro-100 VE Network Connection" driver and attempted to install the driver when I got (Atachment Jpeg Below) "The installed version of Intel (R) Network Connections is not supported for upgrades. You must uninstall it before installing this version,"

    So, I had attempted to uninstall it though "Device Manager" and repeated the installation and got the same result. I am assuming that the OS had detected my Network Ethernet Card and re-established the hardware.
     

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