Network printer wired connection to wireless router problems

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allenmss

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Dec 21, 2012
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The title might be a little misleading. I connected a new HP multi-function printer to my wireless router via a wired connection. I followed the instructions and the printer is working fine. The problem is a very short time later my phone, laptop and Wii were disconnected from the wireless network and will not reconnect. Wii support says that a connection cannot be established because the router will not assign an IP address to it.Prior to connecting the printer, I've never had any problems connecting via a wireless connection with as many devices as I could possibly connect to it (phones, laptops, iPods, etc). There's also been a desktop connected to the router via wire prior to and after the printer was connected.


Any suggestions?
 

TerryNet

Terry
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The two events are probably just coincidence, but see what happens if you disconnect the printer cable and power cycle the router.
 

allenmss

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I did that earlier and was able to connect phone and laptop ( didn't try the Wii). Connected the printer again and same result as before
 

TerryNet

Terry
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Maybe some kind of electrical grounding problem. Is the printer plugged into the same circuit as the router? Same power strip?

Can you still detect the wireless network? But the devices lose their IP configuration and cannot renew them?
 

allenmss

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Dec 21, 2012
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Yes and yes. Some power strip & it will detect the network jus not connect. I was pulling my hair out trying to figure it out and my daughter sent me a text from her iPod (connected to the wireless network). So now I'm even more confused. Apparently some wireless devices can connect even with the printer connected.
 

TerryNet

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If you have a Windows PC with Wi-Fi please show the following for when you have a connection and for when it has been lost ...

Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 7 or Vista I prefer to use the built-in Snipping Tool.

Also ...

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 
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