Network refuses access but can PING

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tisrach

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Sep 25, 2008
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Have set up a local area network workgroup on out two machines running XP, that are hard wired to our router. All was working well until a few days ago when suddenly neither of us could access the other. We could both still see the folders on my networkplaces but access was denied. We can both ping successfully so theres nothing wrong with the hardware. Have tried renaming both computers - have tried running the network setup wizard again and creating new network. (Have no idea now which network is active/not active or how to delete one) Have also tried going in the firewall and adding the IP's into the safe zone. Also tried turning off firewall(s) - still no success. I really want to start afresh......

PS. Anyone have a computer warranty that holds up if you accidently throw it out of window in moments of extreme frustrastion? !!!
 

TerryNet

Terry
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Mar 23, 2005
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80,840
XP Home or Pro? If Pro, using Simple File Sharing (SFS)? What service pack level?

What results do you get with the following 6 tests?

To open a Command Window: Start - Run – cmd (command in 98SE) – OK
(if Run not on Vista’s Start menu, just type cmd in the Search box)

To determine a computer's IP address: open a Command Window and type
ipconfig

Now for some troubleshooting:

1. On each PC open a Command window and type
ping IPofOther (where IPofOther is the IP address of the other PC)

Do you get Replies, or do you get packets lost?

If you got Replies,

2. Do the same ping except use the Computer Name of the other computer:
ping NameOfOtherPC

Replies or lost packets?

If you got Replies to either or both,

3. Then
Start - Run - \\IPofOther - OK

With luck after about a minute you should get an explorer window showing the other PC's shares. If not, what is the error message?
 
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