network stops working when a laptop joins the network via wireless

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crusherr

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Jan 24, 2013
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Hi. We have 3 computers connected to our router via cable and the network works just fine. Recently 2 friends of ours have joined our network with their laptops via wireless and it still worked fine. However, when another friend stopped by and wanted to connect (again via wireless) as soon as she connected to the router the whole network stopped working for everybody. I tried to give her a static IP so there wouldn't be a conflict anywhere but that didn't help. If I connected her through the cable, then everything was fine. But as soon as she tried wireless, the whole network stopped working again. None of the other computers cause this problem, just hers. Whenever she tries to connect, the network always stops working for everybody.
All the systems are win 7. the router is : cisco RangePlus Wireless Router, WRT110
 

TerryNet

Terry
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Make sure she has the latest and correct wireless driver (from the laptop manufacturer's site if the adapter is integrated).
 

crusherr

Thread Starter
Joined
Jan 24, 2013
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2
Just did. The drivers are up to date. I tried removing the password from the network to see if it helps but no. as soon as the laptop joins the network, the internet connection gets lost on all the computers (and the router cannot be accessed). As soon as I disconnect her laptop, it works fine.
 

TerryNet

Terry
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There have been a few other cases of Vista or Windows 7 crashing a wireless network. No solution that I know of other than try a different router or different wireless adapter. Or, if it's a guest, tell 'em to switch the wireless off and use the ethernet. :(
 
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