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"Network Unidentified", Factory Reset did not fix.

Discussion in 'Networking' started by admaster45, Dec 20, 2011.

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  1. admaster45

    admaster45 Thread Starter

    Joined:
    Dec 20, 2011
    Messages:
    2
    I am back home for the holidays and brought my desktop back with me that runs Windows 7. After I got it all set up I realized I could not access the internet, and that I was connected to an "Unidentified Network". After looking into it more I found that I was getting a 169.XXX.XX.XX IP, and I was unable to renew it. After searching the internet for a while I found many people with similar problems and tried many things that were suggested such as

    "Clean Boot", by making sure that Norton and Bonjour, which apparently can cause these problems, were disabled at startup
    Updating the Drivers on my network adapter
    Reinstall the network adapter
    Reset the router and modem
    switched out ethernet cables
    Set my own IP
    Tried to do a system restore (whole restore failed, tried to update then lost all my past restore points)
    Tried starting in safe mode and safe mode with networking, neither worked.
    and finally restoring my computer to factory settings (Windows Vista), which I thought would fix it but did not, leaving me with very little hope.

    Nothing really changed between it working and not working, and all the other computers on the network still work.

    I have what I consider slightly above average understanding on the software side of things, and limited when it comes to hardware. So I'll probably need an explanation of what to do. This computer is barely two years old.

    HELP!
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,917
    First Name:
    Terry
    What, if any, firewall, security suite or anti-virus is now on the machine? Remember that using the Recovery Partition or Recovery disks may have reintroduced some out of date "gift" from the PC manufacturer.

    You've checked the cable and router LAN port to make sure they are working, right?

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  3. admaster45

    admaster45 Thread Starter

    Joined:
    Dec 20, 2011
    Messages:
    2
    Yah, I checked tried disabling the security suite, and also heard that Bonjour that comes with adobe or apple stuff can do the same so I updated it (which from what I could tell seems to solve it). here the ipconfig

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Marvell Yukon 88E8071 PCI-E Gigabit Ether
    net Controller
    Physical Address. . . . . . . . . :
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::ec74:45c7:cb88:2bd0%10(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.43.208(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{19C20DDE-6935-4C72-B9EB-8B10D35FB
    8C1}
    Physical Address. . . . . . . . . :
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
     
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